Fitting Room Specialist-PT

Scheels All Sports, Inc.; Billings (MT); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Employee discounts

Health coverage

Job summary

Scheels All Sports, Inc. is seeking a friendly, engaged associate to greet customers and manage fitting room flow at our store in Billings. You will learn product details, assist shoppers, and support the sales team to ensure a memorable shopping experience.

Responsibilities include checking customers in/out of rooms, restocking merchandise, answering questions, and keeping the fitting area clean and safe. This role emphasizes teamwork, reliability, and excellent customer service.

Qualifications

• High school diploma or GED, 1–3 months related experience or training, or equivalent.
• Strong customer service and communication abilities.
• Willingness to learn product knowledge and work with sales teams.

Responsibilities

• Greet customers and monitor fitting room usage while tracking merchandise.
• Prepare merchandise (buttons, zips, etc.) to return to selling floor.
• Answer all incoming calls in a friendly, professional manner.
• Learn product knowledge to assist customers and partner with sales associates.
• Direct customers to the correct associate for questions on location, price or use.
• Maintain a clean, safe, and organized fitting room environment.

Skills

Customer service

Communication

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience
• Learning and Adapting to Constant Change
• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence
• Taking Pride in Our Work and Thinking Like Owners
• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond
• Expecting Honesty and Integrity in All That We Do
• Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities:

• Greet customers, check customers in and out of rooms, while monitoring the amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Answer all incoming calls in a friendly, professional, and pleasant disposition
• Learn product knowledge to assist customers and partner effectively with sales associates
• Be knowledgeable to answer questions concerning location, price, and use of merchandise, and direct customers to the correct associate when necessary
• Maintain a clean, safe, and organized fitting room environment

Education & Experience:

The ideal candidate will have or be in pursuit of a high school diploma or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)

Learn more about what it means to be an owner at SCHEELS on our Careers Page .

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.