Fitting Room Specialist-FT

Scheels; Billings (MT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth

Associates discounts

Health coverage (medical, HSA, dental,

Vision

Accident and hospital indemnity

Employee Assistance Program

Paid time off & holidays

Job summary

Scheels in Billings, MT is hiring for a Retail Associate focused on delivering a personalized WOW customer experience in-store. As an employee-owner, you’ll help greet customers, assist with merchandise and fitting rooms, and collaborate with sales teammates to make each visit memorable.

This role requires a high school diploma or GED and 1–3 months of related experience or training. Scheels offers ESOP ownership, a 401(k) with Roth options, health coverage, life/income protection, and paid time

Qualifications

• High school diploma or GED; 1–3 months of related experience or training, or equivalent.
• Willingness to learn product knowledge to assist customers.
• Ability to work with sales associates in a team environment.

Responsibilities

• Greet customers and check them in/out of rooms while monitoring merchandise in the fitting room.
• Prepare merchandise (buttons, zips) to return to the selling floor.
• Answer incoming calls in a friendly, professional manner.
• Learn product knowledge to assist customers and partner with sales associates.
• Be knowledgeable about location, price, and use of merchandise; direct customers to the right associate.
• Maintain a clean, safe, and organized fitting room.

Skills

Customer service

Communication

Product knowledge

Team collaboration

Education

High School Diploma or GED

Job description

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience
• Learning and Adapting to Constant Change
• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence
• Taking Pride in Our Work and Thinking Like Owners
• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond
• Expecting Honesty and Integrity in All That We Do
• Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities:

• Greet customers, check customers in and out of rooms, while monitoring the amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Answer all incoming calls in a friendly, professional, and pleasant disposition
• Learn product knowledge to assist customers and partner effectively with sales associates
• Be knowledgeable to answer questions concerning location, price, and use of merchandise, and direct customers to the correct associate when necessary
• Maintain a clean, safe, and organized fitting room environment

Education & Experience:

The ideal candidate will have or be in pursuit of a high school diploma or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• associate discounts
• full health coverage—including medical, HSA, dental, and vision
• accident and hospital indemnity insurance
• an Employee Assistance Program
• time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave.
• (Note: Additional leave benefits may apply based on your state of employment.)

Learn more about what it means to be an owner at SCHEELS on our Careers Page .

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.