Fitting Room Attendant

Scheels All Sports, Inc; Omaha (NE); On-site; USD 2,135,280 - 2,479,680; Part time

Job summary

Scheels All Sports, Inc. in Omaha has openings for part-time and full-time roles with daytime hours Mon–Fri and some weekend shifts.

Positions emphasize customer service in a retail setting, including fitting rooms, calls, and general office duties. Responsibilities include assisting customers, answering calls, building product knowledge, preparing schedules, supporting leadership projects, and promoting Scheels Visa Rewards.

Qualifications

• Minimum high school diploma or GED with 1–3 months related experience or training.
• Must demonstrate strong written and verbal communication skills.
• Able to greet customers professionally and assist with inquiries.
• Comfortable with basic math and operating in a fast-paced retail setting.

Responsibilities

• Provide world-class customer service in fitting rooms and in-store areas.
• Answer incoming calls in a friendly, professional manner.
• Assist customers and transfer calls to appropriate associates.
• Support general office duties including mail handling and clerical tasks.
• Create daily pocket schedules and signage for shops.
• Help Leadership team with projects as needed.
• Develop product knowledge and support sales goals.
• Promote fashion trends and customer engagement.
• Check customers in/out of rooms and manage merchandise in the fitting area.
• Prepare merchandise for return to the selling floor.
• Explain location, price, and use of merchandise to customers.
• Uphold Scheels policies and a positive team environment.
• Exhibit strong organization, detail orientation, and multi-tasking.
• Maintain professional appearance and attitude.
• Promote Scheels Visa Rewards benefits.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Multi-tasking

Basic math

Professional appearance

Problem solving

Education

High school diploma or GED

Job description

A mix of daytime and weekend shifts is required. If you are looking for employment at a great place, have daytime availability Monday through Friday with some weekend availability, we encourage you to apply for this position so we can talk with you. We are looking for part-time and also full-time positions.

Responsibilities

• Assures customers are receiving world class customer service and attention in the fitting rooms
• Answer all incoming calls in a friendly, professional and pleasant disposition
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
• Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed
• Create daily pocket schedules, make signs for all shops
• Assist in various projects for members of the Leadership team as needed
• Development of product knowledge and partners with sales associates to help achieve daily selling goals
• Focuses on fashion trends
• Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Be knowledgeable to answer question converting location, price and use of merchandise
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Demonstrate strong organization, attention to detail, ability to multi‑task and problem solving skills
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Compensation

Pay for this position starts at $15.50/HR. Pay reviews are conducted on an annual basis and are based on work ethic, team work, attitude and productivity.

Requirements

• Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Approach daily tasks, projects and follow‑up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Meets Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co‑workers and business partners
• Demonstrate pride and ownership of their work while meeting expected deadlines

Education and Experience

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1‑3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.