Retail Fitting Room Attendant

Scheels All Sports, Inc; Minot (ND); On-site; USD 15,911 - 22,661; Part time

Job summary

Scheels All Sports, Inc in Minot, ND, is hiring for a position that emphasizes customer service and teamwork. This role involves providing exceptional service in the fitting rooms, answering calls, and assisting with various projects.

The ideal candidate will possess a high school diploma and demonstrate strong communication skills. Starting pay is $14/hour with a flexible schedule, which includes evenings and weekends. If you have a passion for sports and fashion, this opportunity could be a perfect fit!

Qualifications

• Ability to provide excellent customer service with attention and care.
• Strong communication skills, both verbal and written.
• Willingness to learn and adapt to new tasks and feedback.

Responsibilities

• Assures customers are receiving world-class customer service.
• Answers incoming calls in a friendly and professional manner.
• Participates in general office duties as needed.
• Creates daily pocket schedules and shop signs.
• Checks customers in and out of dressing rooms.

Skills

Customer Service

Team Mentality

Communication Skills

Math Skills

Education

High school diploma or GED

Job description

Minot Scheels
2400 10th St SW
STE 102
Minot, ND 58701, USA

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry – driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service.

Responsibilities

• Assures customers are receiving world‑class customer service and attention in the fitting rooms.
• Answers all incoming calls in a friendly, professional and pleasant disposition.
• Is knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance.
• Assists in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed.
• Creates daily pocket schedules and makes signs for all shops.
• Assists in various projects for members of the Leadership team as needed.
• Develops product knowledge and partners with sales associates to help achieve daily selling goals.
• Focuses on fashion trends.
• Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room.
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor.
• Is knowledgeable to answer questions converting location, price and use of merchandise.
• Contributes to a work environment that fosters pride in being part of a winning team and promotes personal growth.
• Demonstrates strong organization, attention to detail, ability to multi‑task and problem‑solving skills.
• Is professional in appearance and attitude, contributes to a positive team atmosphere and treats others with respect and consideration while following Scheels' policies and procedures.
• Uses excellent written and verbal communication skills.
• Can complete basic mathematical equations.
• Promotes the Scheels Visa Rewards card and can clearly explain all benefits.

Requirements

• Customer Service: Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you.”
• Culture: Approaches daily tasks, projects and follow‑up communication with energy and a sense of urgency; cultivates a deep desire to become a knowledge expert in their role and applies knowledge and experience with great impact; shows respect and appreciation for others and Scheels; arrives to work and meetings 10 minutes early.
• Team Mentality: Shows a genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach‑ability: Demonstrates a consistent eagerness to listen, learn, apply knowledge and accept critical feedback; is able to adapt to a changing work environment; applies concepts of basic math, grammar, punctuation and spelling.
• Dress Code: Meets Scheels dress and grooming expectations in support of a professional, clean and welcoming environment for customers, co‑workers and business partners; demonstrates pride and ownership of their work while meeting expected deadlines.

Education & Experience

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1‑3 months of related experience or training; or an equivalent combination of education and experience.

Physical Requirements / Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk and hear with or without reasonable accommodation. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates; they are expected to follow all safety procedures and perform their job duties in a manner that minimizes the risk of injury.

Wage

Starting wage is $14 /Hour.

Schedule

Must be flexible to work the assigned schedule between 9 a.m. and 9 p.m., Monday through Saturday, and 10 a.m. and 6 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays; must be available for a minimum of two weekends a month. Average hours per week is 20.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.