Fitness & Wellness Attendant

Myers Park Country Club; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Disability and life insurance

401(k) with company match

Same-day pay options

Paid time off and paid holidays

Complimentary meals during each shift

Job summary

Myers Park Country Club in Charlotte, NC seeks a friendly Fitness & Wellness Attendant to monitor the Wellness Center and locker rooms, greet members and guests, and enforce safety policies. The role involves following opening/closing procedures and ensuring a safe environment.

You will respond to emergencies, assist with daily operations at the front desk, and provide excellent customer service while maintaining a clean, organized space. Training sessions and event support are included.

Qualifications

• High school diploma or GED equivalent preferred.
• At least 1 year of previous experience relevant to the position, or prior experience at Myers Park Country Club.
• Ability to follow written and verbal instructions effectively.
• Excellent customer service skills.
• Enthusiastic, friendly personality and positive demeanor.
• Applicant must be over the age of 18 due to access to locker rooms.

Responsibilities

• Patrol and monitor building activities during operational hours.
• Greet and check in members, guests, and staff pleasantly.
• Answer questions about facility operations and scheduling.
• Respond to member or guest needs or requests.
• Follow established protocols promptly in emergencies.
• Perform light cleaning duties (tidying, wiping equipment, restocking towels/cups).
• Maintain a neat front desk area and assist with opening/closing procedures.
• Communicate problems to the appropriate manager, including equipment issues.
• Attend training sessions and staff meetings; participate in assigned projects and training.
• Assist with special events in other club departments when necessary.

Skills

Customer service

Communication

Friendly demeanor

Safety awareness

Education

High school diploma or GED

Job description

Description

At MPCC, our Fitness & Wellness Attendants observe member and staff activities in the Wellness Center and locker room areas, to ensure member safety and proper maintenance of the weight room, group exercise room, and day lockers. This role is responsible for following proper opening and closing procedures, as well as established protocols in the event of an emergency. General duties include ensuring a safe environment for members by enforcing MPCC’s policies regarding operation and safety.

Requirements

• Patrol and monitor building activities during operational hours
• Greet and check in members, guests, and staff pleasantly
• Answer questions about facility operations and scheduling
• Be prepared to respond to any needs or requests of members or guests
• Follow established protocols promptly in the event of any emergency
• Perform light cleaning duties periodically throughout shift (straightening up, wiping down equipment, restocking towels/cups, etc.)
• Maintain a neat and orderly work environment at the front desk
• Follow opening and closing procedures
• Communicates any problems, including those regarding equipment, to appropriate manager
• Excellent communication and customer service skills
• Visual and auditory ability to identify and respond to critical situations
• Attends training sessions and regular staff meetings; researches assigned projects and topics; provides continuing education to other staff members
• Assists with special events in other club departments when necessary

Qualifications

• High school diploma or GED equivalent preferred
• At least 1 year of previous experience relevant to the position, or prior experience at Myers Park Country Club
• Ability to follow written and verbal instructions effectively
• Excellent customer service skills
• Enthusiastic, friendly personality and positive demeanor
• Applicant must be over the age of 18 due to access to locker rooms.

Why Join Our Team?

Myers Park Country Club is one of the premier family clubs in the Charlotte area and can provide an elevated environment for those seeking opportunities in the professional service industry.

Benefits & Perks

We value the contributions of our team and are committed to supporting our employees both professionally and personally. Our benefits include:

• Competitive pay
• Medical, dental, and vision insurance
• Disability and life insurance
• 401(k) with company match
• Same-day pay options
• Paid time off and paid holidays
• Complimentary meals during each shift

Join a team where your skills are valued and your hard work is recognized!