Fitness Technician

LIVunLtd Canada; Newport News (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Benefits

Dental Benefits

Vision Benefits

401K Benefits

Life Insurance

Company Vehicle

Gas Card

Company Phone

Company iPad

Job summary

LIVunLtd Canada is seeking a Service Technician to diagnose, service, repair, and maintain fitness equipment. The role requires traveling to client locations, providing world-class customer service, and managing a busy schedule.

Successful candidates will benefit from growth opportunities and a competitive performance-based bonus program, along with health benefits and company perks including a vehicle and tools.

Qualifications

• Must be able to manage a schedule full of jobs for demanding customers.
• Mechanical inclination preferred; paid training provided for apprentices.
• Ability to communicate effectively with customers regarding service updates.

Responsibilities

• Travel to client locations to service fitness equipment.
• Inspect, calibrate, clean, and test equipment during Service Contract visits.
• Prepare repair quotes and manage repairs to ensure equipment functionality.

Skills

Lift/move fitness equipment & parts up to 50 lbs

Valid driver's license and insurance

Proficiency in Microsoft OS, iPad, Wi-Fi, email, cell phone technology

Job description

LIVunLtd is looking for a Service Technician and/or Service Apprentice to join our team. At LIVunLtd, Service Technicians are leaders in the fitness industry and part of a skilled team of individuals who are in control of their advancement through our technician career path and other career opportunities throughout the company. As a Service Technician, you are responsible for diagnosing, servicing, repairing, and maintaining fitness equipment while delivering world‑class customer service and being a professional representative of LIVunLtd. Successful candidates must be able to manage a schedule full of jobs for a variety of demanding customers. You are the face of LIVunLtd; we need the best.

We also hire for our technician apprentice program in all of our service areas. We encourage all mechanically inclined individuals with or without experience in the service and repair industry to apply. Paid training is provided.

Essential Responsibilities

Primary Responsibilities

• Travel to client locations
• Inspect, calibrate, and clean and test fitness equipment during Service Contract visits
• Evaluate equipment for repair; prepare parts list and labor estimates for a repair quote to be provided to customer
• Complete repairs with parts ordered; test that machine is back in full working order
• Provide communication to customer both in scheduling times to come out and what is going on with their equipment
• Look for additional opportunities for revenue from service/warranty work and PM contracts on additional machines
• Look for additional opportunities for incremental revenue for new equipment and/or fitness accessories

Additional Responsibilities

• Maintain a clean and organized company vehicle at all times
• Maintain proper inventory levels and count accuracy at all times
• Complete vehicle maintenance needs as directed by the fleet operations manager
• Follow with Company Uniform Policy

Skills and Qualifications

• Be able to lift/move fitness equipment & parts up to 50 lbs
• Maintain a valid driver's license and insurance and clear an MVR Check.
• Proficiency and working knowledge of computers, Microsoft OS, iPad, Wi‑Fi, email and cell phone technology

Compensation

The Service Technician position with LIVunLtd pays based on experience and location of service. All of our Service Technicians are also eligible for a competitive performance based bonus program. More detailed information on our bonus incentive program is shared as part of the interview process.

Benefits

As a Member of the LIVunLtd Team you can expect:

• Growth opportunities
• Competitive bonus incentive program
• A fun, friendly, professional working environment
• Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance
• Company Vehicle, Gas Card, Vehicle Maintenance, Parking Expense Card, Company Phone, and Company iPad

LIVunLtd is an equal opportunity employer. We have employed and surrounded ourselves with the top talent in the industry, and constantly focus on innovation and growth for the company and our culture. The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job‑related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; at will employment remains. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.