Fitness Services Representative - Utica Ridge YMCA

YMCA of the Iowa Mississippi Valley; Rockingham Township (IA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free YMCA membership

Tuition assistance

Flexible schedules

Employee Assistance Program (EAP)

Retirement plan with 12% employer 403b

Job summary

YMCA of the Iowa Mississippi Valley is seeking a Member Services Representative to greet members and guests, assist with questions, and maintain a welcoming fitness environment. You will demonstrate equipment and provide EGym orientations while upholding gym policies and safety standards.

Ideal candidates have strong customer service skills, can pass a background check, and hold CPR/AED/First Aid certification or be able to obtain it within 30 days.

Qualifications

• High school diploma or equivalent.
• Customer service experience required.
• Ability to pass background check.
• CPR/AED/First Aid certification or ability to obtain within 30 days.

Responsibilities

• Greet and assist members and guests.
• Demonstrate equipment use and EGym orientations.
• Monitor facility access and enforce policies.
• Show members how to use fitness equipment.
• Support personal training sales.
• Maintain clean and organized fitness areas.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

CPR/AED/First Aid

Job description

\"My favorite part about working at the Y is meeting all the different people who come in - seeing new faces and building relationships everyday is rewarding.\" - Cris B., Member Services RepresentativePay: $12.00/hourSchedule: Must be able to work evenings and weekendsWe are seeking fitness mined individuals to provide outstanding customer service to YMCA members and guests while creating a welcoming fitness center environment.What You'll Do:Greet and assist members and guestsDemonstrate equipment useEGym orientationsMonitor facility access and enforce policiesShow members how to use fitness equipmentSupport personal training salesMaintain clean and organized fitness areasQualifications:High school diploma or equivalentCustomer service experience requiredAbility to pass background checkCPR/AED/First Aid (or obtain within 30 days; training provided)Why Work at the Y?Free YMCA membershipProgram, child care & summer camp discountsTuition assistanceFlexible schedules & career growthFree EAPY Retirement Fund (12% employer contribution) + 403(b)We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility and adheres to our mission. This position is expected to be able to successfully perform all physical activities necessary to perform essential and related functions of the job including, ability to frequently lift a minimum of 45 pounds efficiently and safely. CPR/AED/First Aid certifications are required, training available at the Y if not currently certified.The YMCA of the Iowa Mississippi Valley is a 4-star rated Charity Navigator employer for over 16 years. \"Only 2% of the charities we evaluate have received at least 11 consecutive 4-star evaluations, indicating that YMCA of the Iowa Mississippi Valley outperforms most other charities in America.\" - Charity Navigator. We have also been voted \"Best in the QC\" by Locals Love Us several years in a row.