Fitness & Member Services Associate - Flexible Hours

YMCA of the Iowa Mississippi Valley; Rockingham Township (IA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free YMCA membership

Tuition assistance

Flexible schedules

Employee Assistance Program (EAP)

Retirement plan with 12% employer 403b

Job summary

YMCA of the Iowa Mississippi Valley is seeking a Member Services Representative to greet members and guests, assist with questions, and maintain a welcoming fitness environment. You will demonstrate equipment and provide EGym orientations while upholding gym policies and safety standards.

Ideal candidates have strong customer service skills, can pass a background check, and hold CPR/AED/First Aid certification or be able to obtain it within 30 days.

Qualifications

• High school diploma or equivalent.
• Customer service experience required.
• Ability to pass background check.
• CPR/AED/First Aid certification or ability to obtain within 30 days.

Responsibilities

• Greet and assist members and guests.
• Demonstrate equipment use and EGym orientations.
• Monitor facility access and enforce policies.
• Show members how to use fitness equipment.
• Support personal training sales.
• Maintain clean and organized fitness areas.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

CPR/AED/First Aid

Job description

YMCA of the Iowa Mississippi Valley is seeking a Member Services Representative to greet members and guests, assist with questions, and maintain a welcoming fitness environment. You will demonstrate equipment and provide EGym orientations while upholding gym policies and safety standards.

Ideal candidates have strong customer service skills, can pass a background check, and hold CPR/AED/First Aid certification or be able to obtain it within 30 days.