Fitness Service Manager

Gold's Gym - SoCal; Thousand Oaks (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic and growing team at a leading fitness organization where you can make a significant impact. As a Fitness Service Manager, you will lead a passionate team dedicated to delivering exceptional service and driving sales. This role offers the chance to inspire others, manage a high-performing team, and ensure that members enjoy the best fitness experience possible. With a vibrant work environment, opportunities for growth, and a comprehensive benefits package, this position is perfect for those who thrive in a fast-paced, goal-oriented setting. Embrace this rewarding opportunity and help shape the future of fitness!

Benefits

Free Gym Memberships

Discounts on Services

Bonus and Commission Opportunities

Comprehensive Benefits Package

401k Plan

Aflac Supplemental Insurance Options

Growth Opportunities

Qualifications

• 5-10 years of multi-unit management experience in sales-driven environments.
• Current CPR Certification and National Certification as a Personal Trainer.

Responsibilities

• Encouraging members to engage with diverse fitness offerings.
• Building and leading a high-performing membership team.
• Managing personal training sales generation and monitoring key metrics.

Skills

Personal Training Techniques

Sales Expertise

Leadership

Communication

Analytical Skills

Team Building

Education

Bachelor's Degree

Fitness Certification

Tools

CPR Certification

Job description

Gold’s Gym SoCal and its associated clubs are on an exciting growth trajectory and seek a driven Fitness Service Manager to lead our team in delivering exceptional service and driving revenue through sales expertise. As a vital part of our team, you'll harness your deep understanding of our products and programs to foster a community dedicated to health, productivity, and enjoyment. We're ready to challenge your abilities and celebrate your successes. Here's why joining us is a rewarding opportunity:

Benefits of Being a Gold’s Gym Employee:

1. Engage in a vibrant work environment surrounded by amazing individuals.
2. Unlock bonus and commission opportunities based on your sales performance.
3. Enjoy a comprehensive benefits package, including a John Hancock 401k and Aflac Supplemental Insurance Options.
4. Receive free gym memberships and discounts.
5. Explore opportunities for growth within our organization.

We're Looking for Talented Individuals Who:

1. Possess a positive, outgoing attitude.
2. Are passionate about delivering excellence to our members.
3. Thrive in a fast-paced, goal-oriented environment without compromising service quality.
4. Bring experience in the fitness industry and a performance-driven mindset.
5. Demonstrate honesty, integrity, and a commitment to learning and growth.

Your Responsibilities Will Include:

1. Encouraging members to take advantage of our diverse fitness offerings and inspiring team members to do the same.
2. Building and leading a high-performing membership team aligned with company initiatives.
3. Ensuring project and department milestones are met within approved budgets.
4. Enforcing club rules and policies while promoting proper procedures.
5. Providing feedback to the General Manager on performance gaps and making hiring recommendations.
6. Managing personal training sales generation and monitoring key metrics.
7. Training staff to generate leads and new business.
8. Conducting regular meetings with direct reports to review performance and offer guidance.
9. Serving as manager-on-duty as needed to resolve member concerns.

Mandatory Qualifications:

1. Proficiency in personal training techniques and sales.
2. Strong business judgment and analytical skills.
3. Effective leadership, communication, and team-building abilities.
4. Bachelor's degree preferred.
5. Current CPR Certification and National Certification as a Personal Trainer.
6. Ability to lift up to 35 lbs, stand for extended periods, and maintain a professional demeanor.
7. 5-10 years of multi-unit management experience in sales-driven environments.
8. Proven track record of translating strategy into actionable initiatives that drive results.
9. Willingness to travel between club locations.
10. Fitness Certification from a recognized authority.
11. Preferred BA or BS degree, particularly in a sales-related field.
12. Bilingual Preferred

Join Our Family Legacy Today!
Gold’s Gym SoCal and its affiliated clubs are committed to diversity and inclusivity. We celebrate everyone and provide equal opportunities for all employees, applicants, vendors, and members. We base employment decisions on merit, competence, performance, and business needs, without discrimination based on race, color, religion, age, disability, or any other protected status.