Fitness Service Manager

Gold’s Gym SoCal Group; Los Angeles (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in the fitness sector is seeking a passionate Fitness Service Manager to lead a dynamic team. This role offers the chance to inspire others while driving revenue through exceptional service and sales expertise. You'll engage with a vibrant community dedicated to health and productivity, ensuring that both members and staff thrive in a supportive environment. With opportunities for growth, a comprehensive benefits package, and a commitment to inclusivity, this position promises a rewarding and fulfilling career path for those eager to make a difference in the fitness world.

Benefits

Free Gym Memberships

Discounts

401k Plan

Aflac Supplemental Insurance

Growth Opportunities

Qualifications

• 5-10 years of multi-unit management experience in sales-driven environments.
• Current CPR Certification and National Certification as a Personal Trainer.

Responsibilities

• Encourage members to engage with diverse fitness offerings.
• Build and lead a high-performing membership team.

Skills

Personal Training Techniques

Sales Expertise

Leadership Skills

Communication Skills

Analytical Skills

Education

Bachelor's Degree

Fitness Certification

Job description

Gold’s Gym SoCal and its associated clubs are on an exciting growth trajectory and seek a driven Fitness Service Manager to lead our team in delivering exceptional service and driving revenue through sales expertise. As a vital part of our team, you'll harness your deep understanding of our products and programs to foster a community dedicated to health, productivity, and enjoyment. We're ready to challenge your abilities and celebrate your successes. Here's why joining us is a rewarding opportunity:

Benefits of Being a Gold’s Gym Employee:

• Engage in a vibrant work environment surrounded by amazing individuals.
• Unlock bonus and commission opportunities based on your sales performance.
• Enjoy a comprehensive benefits package, including a John Hancock 401k and Aflac Supplemental Insurance Options.
• Receive free gym memberships and discounts.
• Explore opportunities for growth within our organization.

We're Looking for Talented Individuals Who:

• Possess a positive, outgoing attitude.
• Are passionate about delivering excellence to our members.
• Thrive in a fast-paced, goal-oriented environment without compromising service quality.
• Bring experience in the fitness industry and a performance-driven mindset.
• Demonstrate honesty, integrity, and a commitment to learning and growth.

Your Responsibilities Will Include:

• Encouraging members to take advantage of our diverse fitness offerings and inspiring team members to do the same.
• Building and leading a high-performing membership team aligned with company initiatives.
• Ensuring project and department milestones are met within approved budgets.
• Enforcing club rules and policies while promoting proper procedures.
• Providing feedback to the General Manager on performance gaps and making hiring recommendations.
• Managing personal training sales generation and monitoring key metrics.
• Training staff to generate leads and new business.
• Conducting regular meetings with direct reports to review performance and offer guidance.
• Serving as manager-on-duty as needed to resolve member concerns.

Mandatory Qualifications:

• Proficiency in personal training techniques and sales.
• Strong business judgment and analytical skills.
• Effective leadership, communication, and team-building abilities.
• Bachelor's degree preferred.
• Current CPR Certification and National Certification as a Personal Trainer.
• Ability to lift up to 35 lbs, stand for extended periods, and maintain a professional demeanor.
• 5-10 years of multi-unit management experience in sales-driven environments.
• Proven track record of translating strategy into actionable initiatives that drive results.
• Willingness to travel between club locations.
• Fitness Certification from a recognized authority.
• Preferred BA or BS degree, particularly in a sales-related field.
• Bilingual Preferred

Join Our Family Legacy Today!
Gold’s Gym SoCal and its affiliated clubs are committed to diversity and inclusivity. We celebrate everyone and provide equal opportunities for all employees, applicants, vendors, and members. We base employment decisions on merit, competence, performance, and business needs, without discrimination based on race, color, religion, age, disability, or any other protected status.