Fitness Room Attendant (Part Time)

San Antonio Country Club; San Antonio (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

San Antonio Country Club is seeking a courteous Front Desk Staff member for our gym operations. You will greet members and guests, manage check-ins, and direct visitors to the appropriate fitness trainer.

Excellent customer service, strong communication, and professional phone manners are essential. The role includes maintaining a neat front desk, following opening/closing procedures, and supporting gym operations as needed.

Qualifikationen

• Excellent customer service is required.
• Effective communication with staff and members.
• Ability to multi-task and manage several tasks.
• Verbal, non-verbal and written communication skills needed.
• Functional computer skills are required.

Aufgaben

• Greet members and guests promptly with appropriate time-of-day greeting.
• Provide security and control to the gym.
• Check-in members using proper procedures.
• Direct guests to the appropriate fitness trainer.
• Answer phones professionally and take messages as needed.
• Follow up on telephone inquiries to confirm bookings.
• Address member requests and concerns immediately.
• Maintain neat appearance and wear proper uniform with nametag.

Kenntnisse

Customer service

Communication

Multi-tasking

Phone etiquette

Safety awareness

Ausbildung

High school diploma or equivalent

Tools

Computer skills

Jobbeschreibung

San Antonio Country Club

Job Requirements:

• Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
• Provides security and control to the gym
• Personally checks each member into the gym using the proper check-in procedures.
• Ensures that guests and appointments are directed to the appropriate fitness Trainer in a prompt, professional manner.
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques.
• Addresses caller's requests and/or takes appropriate messages noting caller's name.
• Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
• Responds immediately to member requests, inquiries and concerns.
• Maintain neat appearance and wear proper uniform attire with nametag while on duty.
• Cleans and maintains the front desk area according to Company standards.
• Responsible for gym walk-thru as designated
• Follow proper opening and closing procedures as instructed
• Logs all maintenance concerns that are reported for manager to follow up on.
• Follows and reports any safety concerns.
• Notifies management of gym incidents that requires incident reports.
• Works when scheduled and adheres to company attendance policies.
• Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

Qualifications:

• High school diploma or equivalent required.
• Excellent customer service skills are required.
• Ability to communicate effectively with both staff and members.
• Ability to communicate effectively verbally, non-verbally and in writing is required
• Functional computer skills are required.
• Ability to multi-task.
• Must be able to work a flexible work schedule to include holidays and weekends.
• Must be able to lift 25lbs repeatedly and stand for extended periods of time
• Uphold SACC Vision, Mission, Values and code of conduct.
• Comply with all SACC's Gym policies and procedures