Fitness Membership Director

Jewish Community Center Works; West Nyack (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Bobbi & Barry Lewis Jewish Community Center in West Nyack, NY, is seeking a self-motivated, passionate Fitness Membership Director to lead membership sales, ensure exceptional member experiences, and help the center grow its wellness programs.

In this leadership role you will supervise sales associates and the member experience coordinator, partner with the marketing team on campaigns, plan monthly targets, develop effective sales plans, and promote the JCC to the Rockland community through

Qualifications

• Bachelor's degree in related fields preferred.
• Proven sales experience, preferably in a membership sales capacity.
• Outstanding people skills and ability to interact professionally with internal and external constituencies of all ages and backgrounds.
• Commitment to excellent customer service.
• Strong written and oral communication skills.
• Strong organizational and administrative skills.
• Passion for fitness and wellness is a plus.

Responsibilities

• Plan and execute monthly sales targets and retention goals.
• Develop clear, consistent, and effective sales plans and strategies to meet established goals.
• Work with the JCC's marketing team to develop marketing strategies and materials to assist with sales.
• Manage a set of Key Performance Indicators: prospecting, tours, referrals, etc.
• Develop prospects and generate leads for potential new members.
• Oversee the onboarding process for new members.
• Promote the JCC to the greater Rockland Community through community events, grassroots efforts, local businesses, local affinity groups, etc.
• Perform regular check-ins, and welcome back members who go on a freeze.
• Plan and execute regular membership appreciation programs and new member appreciation events.
• Promote other areas of the JCC, when appropriate: Camp, Early Childhood, Adult Life Programs, Sports and Rec., etc.

Skills

Sales experience

People skills

Customer service

Communication skills

Organizational skills

Fitness interest

Education

Bachelor's degree in related fields

Job description

Fitness Membership Director
Bobbi & Barry Lewis Jewish Community Center
450 West Nyack Road
West Nyack, NY 10994

Come grow with us! The Lewis JCC (formerly JCC Rockland) is seeking a

self-motivated, passionate team player to join us as our Fitness

Membership Director. If you possess a true dedication to helping others

achieve their health and wellness goals, this leadership role offers an

incredible opportunity to make a lasting impact.

In this role, you will work in close partnership with the other Fitness

Managers, and supervise sales associates, and the member experience

coordinator. The Fitness Membership Director will remain acutely aware of

day-to-day member experiences in the fitness center

KEY RESPONSIBILITIES:

• Plan and execute monthly sales targets and retention goals.
• Develop clear, consistent, and effective sales plans and strategies to meet established goals.
• Work with the JCC's marketing team to develop marketing strategies and materials to assist with sales.
• Manage a set of Key Performance Indicators: prospecting, tours, referrals, etc.
• Develop prospects and generate leads for potential new members
• Oversee the onboarding process for new members
• Promote the JCC to the greater Rockland Community through community events, grassroots efforts, local businesses, local affinity groups, etc.
• Perform regular check-ins, and welcome back members who go on a freeze
• Plan and execute regular membership appreciation programs and new member appreciation events
• Promote other areas of the JCC, when appropriate: Camp, Early Childhood, Adult Life Programs, Sports and Rec., etc.

Minimum Qualifications:

Minimum Qualifications

• Bachelor's degree in related fields preferred.
• Proven sales experience, preferably in a membership sales capacity.
• Outstanding people skills and ability to interact professionally with internal and external constituencies of all ages and backgrounds.
• Commitment to excellent customer service.
• Strong written and oral communication skills.
• Strong organizational and administrative skills.
• Passion for fitness and wellness is a plus.