Fitness Manager: Lead PT Team & Grow Revenue

EōS Fitness; Spring Valley (NV); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Free gym membership

Daily Pay

401(k) + Company matching

Health, dental, vision insurance

Employee referral program

Education and growth opportunities (We

Vacation, holiday, and sick pay

Discounted Personal Training and merch

Sophia Learning

Job summary

EōS Fitness is seeking a highly motivated Fitness Manager to lead a sales-driven personal training team and deliver an exceptional member experience. You will spend time on the club floor, set appointments, and build relationships with members while selling training packages and developing your team of trainers to do the same.

The Fitness Manager will report to the District Fitness Manager, manage payroll and scheduling for staff, and ensure compliance with safety standards.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus!
• 3-4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors.
• Excellent MS Office skills.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Hiring, training, scheduling, and supervising staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
• Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Skills

Management

Sales

Customer Service

Communication

Team Leadership

Problem Solving

MS Office

Interpersonal Skills

Training & Development

Education

PT Certification

CPR Certification

Tools

MS Office

Job description

EōS Fitness is seeking a highly motivated Fitness Manager to lead a sales-driven personal training team and deliver an exceptional member experience. You will spend time on the club floor, set appointments, and build relationships with members while selling training packages and developing your team of trainers to do the same.

The Fitness Manager will report to the District Fitness Manager, manage payroll and scheduling for staff, and ensure compliance with safety standards.