Fitness Manager: Lead Sales, PT Team & Member Experience

EōS Fitness; Carrollton (TX); Presencial; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym membership

Daily Pay

401(k) with company matching

Health, dental, vision benefits

Employee assistance program

Descripción de la vacante

EōS Fitness is seeking a highly motivated, sales-driven Fitness Manager to lead the Personal Training team, grow client pipelines, and deliver exceptional member experiences. This role reports to the District Fitness Manager and involves hands-on floor work, scheduling, and developing trainers to replicate success across the club.

The position emphasizes fitness passion, results delivery, and building strong relationships with members and staff.

Formación

• 2 years of management experience; fitness/personal training management is a plus.
• 3-4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.

Responsabilidades

• Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Hiring, training, scheduling, and supervising staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
• Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications.
• Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Conocimientos

Leadership

Sales-driven

Communication

Team building

Descripción del empleo

EōS Fitness is seeking a highly motivated, sales-driven Fitness Manager to lead the Personal Training team, grow client pipelines, and deliver exceptional member experiences. This role reports to the District Fitness Manager and involves hands-on floor work, scheduling, and developing trainers to replicate success across the club.

The position emphasizes fitness passion, results delivery, and building strong relationships with members and staff.