Fitness Manager 2 -7763

YouFit; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

YouFit in Miami, FL is seeking a Fitness Manager to lead the personal training program, drive revenue, and ensure outstanding member service. You will oversee training schedules, client assessments, and staff development to create a positive gym atmosphere.

The role requires a current NCCA PT certification or related degree, CPR/AED, and proven sales experience. Fluency in English is essential, with multilingual abilities considered a plus for member engagement.

Qualifications

• Must be at least 18 years of age.
• NCCA Personal Trainer Certification or Exercise-Science related degree.
• Maintain a CPR / AED certification.
• Personal training and personal training sales experience.
• Effective English communication skills. Fluency in multiple languages is favored.
• Passionate about fitness and dedicated to providing exceptional customer service.
• Proficient in multitasking, driven by self-motivation and a strong work ethic.
• Committed to continuous personal development.

Responsibilities

• Positive Environment: Create and maintain an enjoyable environment for all employees, members, and guests.
• New Member Contact: Welcome new members and ensure they schedule/attend their fitness assessment.
• Customer Service: Maintain excellent customer service to keep members engaged with their fitness program.
• Revenue Targets: Ensure monthly personal training revenue targets are met.
• Fitness Assessments: Conduct three fitness assessments per day with prospective clients.
• Sales & KPI Expectations: Maintain all sales and KPI expectations.
• Sales Achievement: Consistently achieve sales and revenue targets.
• Training Evaluations: Evaluate Session and Small Group Training sessions.
• Action Plans: Create and manage action plans to achieve overall goals.
• Member Relationships: Work closely with the General Manager to maintain member relationships and cultivate referrals.
• Sales Generation: Create additional traffic and generate sales.
• Decision Making: Provide effective decision-making for customer service issues to ensure a positive member experience.
• Exit Interviews: Conduct exit interviews/meetings with canceling clients.
• Fitness Programs: Prepare and deliver comprehensive fitness programs based on clients’ goals.
• Client Motivation: Motivate and inspire clients to achieve results through goal setting, frequent follow-up, and reassessments.
• Scheduling: Maintain the personal trainer staff schedule and SGT schedule according to YouFit standards and gym needs.
• Client Training: Train clients up to 10 hours per week.
• Meetings: Conduct and participate in management meetings.
• Recruitment: Recruit personal trainers to ensure optimal staffing levels.
• Staff Development: Supervise, guide, and develop the personal training staff.
• Computer Literacy: Demonstrate Intermediate computer literacy skills for use of job-related software and technology
• Additional Duties: Perform other job-related duties as assigned by your supervisor.

Skills

Leadership

Communication

Multi-tasking

Sales experience

Customer service

Education

NCCA Personal Trainer Certification or related degree

CPR/AED certification

Tools

CRM software

Gym management software

Job description

Job DetailsJob Location: 7763 Miami 79th St - Miami, FL 33138Position Type: Full Time

Join our team as a Fitness Manager and lead our personal training program to success. You will be responsible for driving revenue, ensuring exceptional customer service, and fostering a positive environment for members and staff.

Compensation

At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses. This is a full-time salary position.

Core Job Duties

• Positive Environment: Create and maintain an enjoyable environment for all employees, members, and guests.


• New Member Contact: Welcome new members and ensure they schedule/attend their fitness assessment.


• Customer Service: Maintain excellent customer service to keep members engaged with their fitness program.


• Revenue Targets: Ensure monthly personal training revenue targets are met.


• Fitness Assessments: Conduct three fitness assessments per day with prospective clients.


• Sales & KPI Expectations: Maintain all sales and KPI expectations.


• Sales Achievement: Consistently achieve sales and revenue targets.


• Training Evaluations: Evaluate Session and Small Group Training sessions.


• Action Plans: Create and manage action plans to achieve overall goals.


• Member Relationships: Work closely with the General Manager to maintain member relationships and cultivate referrals.


• Sales Generation: Create additional traffic and generate sales.


• Decision Making: Provide effective decision-making for customer service issues to ensure a positive member experience.


• Exit Interviews: Conduct exit interviews/meetings with canceling clients.


• Fitness Programs: Prepare and deliver comprehensive fitness programs based on clients’ goals.


• Client Motivation: Motivate and inspire clients to achieve results through goal setting, frequent follow-up, and reassessments.


• Scheduling: Maintain the personal trainer staff schedule and SGT schedule according to YouFit standards and gym needs.


• Client Training: Train clients up to 10 hours per week.


• Meetings: Conduct and participate in management meetings.


• Recruitment: Recruit personal trainers to ensure optimal staffing levels.


• Staff Development: Supervise, guide, and develop the personal training staff.


• Computer Literacy: Demonstrate Intermediate computer literacy skills for use of job-related software and technology


• Additional Duties: Perform other job-related duties as assigned by your supervisor.

Position Requirements

• Must be at least 18 years of age


• NCCA Personal Trainer Certification or Exercise-Science related degree


• Maintain a CPR / AED certification


• Personal training and personal training sales experience


• Effective English communication skills. Fluency in multiple languages is favored


• Passionate about fitness and dedicated to providing exceptional customer service


• Proficient in multitasking, driven by self-motivation and a strong work ethic.


• Committed to continuous personal development

Physical Demands

The physical demands described here represent those that must be met by a team member to perform the essential functions of this role successfully. While performing the duties of this role, the team member is regularly required to talk or hear. This is largely an active role with some bending, lifting (up to 50 pounds), and stooping required. Travel may be required at times.

YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.