Fitness Manager

Retrofitness, LLC; Succasunna (NJ); On-site; USD 26,000 - 50,000; Full time

Job summary

A leading fitness franchise in Succasunna, New Jersey, seeks a dedicated Fitness Manager. This role focuses on the management and growth of the club's fitness programs, ensuring high-quality service and team collaboration. The ideal candidate should have a degree in a fitness-related field, personal training certification, and substantial experience in the fitness industry. Responsibilities include overseeing trainers, driving sales, and maintaining customer satisfaction. The position offers a competitive salary of $26,000 - $50,000 plus commission and bonuses.

Qualifications

• Minimum of 3 years in the fitness industry.
• At least 1 year of selling fitness services.
• Minimum of 2-3 years of supervisory experience.
• Ability to perform physical demands, including lifting weights.

Responsibilities

• Manage fitness program growth and administration.
• Enhance customer service and member satisfaction.
• Supervise and onboard personal trainers.
• Achieve sales, revenue, and retention goals.

Skills

Customer service

Team management

Sales techniques

Personal training

Leadership skills

Education

BA/BS degree in fitness or related field

Personal Training Certification

AED/CPR Certification

Job description

Overview

The Fitness Manager is responsible for the growth and general administration of a club’s fitness program, including fitness sales and revenue. The Fitness Manager reports directly to the General Manager.

Responsibilities

• Being available to team members to address questions and concerns.
• Ensuring the club provides high levels of customer service, a consistently clean club, friendly service and responds to member/client feedback.
• Creating a strong sense of team by fostering collaboration, communication and alignment among team members.
• Actively listening to member and employee concerns, addressing issues before they become problems.
• Guiding Personal Trainers through managing client relationships effectively.
• Actively facilitating self and team member development; constantly seeking new ways to build skills and competency; elevates the brand experience.
• Creating an environment where employees thrive and look forward to coming to work.
• Sourcing, recruiting and onboarding qualified Personal Trainers.
• Delivering relevant and effective coaching, training, feedback and performance management to team members.
• Routinely connecting with the PT team to evaluate areas of opportunity in all areas of the client lifecycle.
• Partnering with the GM in conducting regular progression meetings to assess performance and validate PT certifications.
• Responding to client/member requests and inquiries in a timely manner.
• Addressing potential safety hazards, equipment or maintenance issues on the fitness floor.
• Ensuring the fitness floor is clean, organized and presentable.
• Working with new and current members to ensure awareness of fitness programs offered.
• Meets and exceeds company goals and metrics surrounding employees and members; never satisfied with the status quo.
• Being at or above daily index.
• Strategically planning daily, weekly and monthly fitness sales, revenue and retention goals and monitoring performance toward goals, as determined by indices.
• Continuously seeking new avenues of prospecting, including call drives, special events in the club and approaching new members at point of sale.
• Ensuring fitness products and services offered in clubs are aligned and consistent with the company’s overall fitness strategy.
• Scheduling and executing the full Fitness Orientation process from Needs Analysis to sale.

Skills and Experience

• BA/BS degree (fitness related field preferred) and a Personal Training Certification by a TSI authorized provider.
• Three years overall in the fitness industry with at least one year of directly selling fitness services.
• Minimum of 1 year delivering personal training services and creating fitness programs for clients.
• Minimum of 2-3 years of supervisory experience.
• Physical demands include ability to walk through all areas of clubs, repetitive squatting, bending and lifting (e.g., 40–60 lbs.), restacking of weights, moving of equipment as necessary and ability to demonstrate other exercise movements as part of a personal fitness workout.
• Prior administrative experience, including planning, calendaring and scheduling.
• AED/CPR Certified.

Compensation

$26,000 - $50,000 Plus Commission and Bonus

Company Overview

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best-in-class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.

Franchise Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.