Field Operation Manager

Retro Fitness; Philadelphia (Philadelphia County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Job summary

Retro Fitness is seeking a Field Operations Manager to work with franchisees and Franchise Business Coaches to drive revenue and profitability through hands-on coaching and development.

This role requires traveling between locations about 90% of the time, overseeing franchise operations, member growth, and cost controls, while ensuring adherence to Retro Fitness standards across the network.

Qualifications

• 3-5 years as a General Manager or supervisor in the fitness industry.
• 1-2 years of experience as a sales leader, trainer, or coach.
• Ability to guide Franchise personnel in all facets of Health Club operations including member growth, services, revenue generation, cost controls, and people development.
• Travel required 90% between locations supporting franchisees.
• Strong communication skills.
• Ability to quickly learn and utilize existing tools for developing financial reports and identifying trends.

Responsibilities

• Drive revenue and profitability through hands-on coaching and development with franchisees and their teams.
• Oversee relationships with Franchisees while aligning with Retro Fitness brand objectives.
• Develop and interpret financial reports to identify trends and drive operational improvements.
• Support franchise locations in member growth, cost controls, and marketing initiatives.

Skills

Leadership

Sales leadership

Communication

Franchise operations

Financial reporting

Tools

DataTrak

Club OS

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance

At Retro Fitness, we believe in the timeless power of exercise, health, and fitness to enrich people's lives. For over 16 years we have been delivering a great member experience by offering world-class equipment, group classes, a Zen Den for relaxation and recovery, as well as on-app seasons and episodes of our popular shows like Retro Fitness Kitchen, Retro Fitness Nutrition, At-Home Workouts, Cobra Cycle Classes, Mental Health, and more. Join us and become a part of a team driven by values that put customers first while helping people live their healthiest lives.

Job Description

Reporting to the Senior Vice President of Operations, the Field Operations Manager works in conjunction with franchisees, their teams, and Franchise Business Coaches to drive revenue and profitability through hands‑on coaching and development. The Field Operations Manager will have oversea personal working relationships with Franchisees while remaining committed to the Retro Fitness brand objectives.

Qualifications

• 3-5 years as a General Manager or supervisor in the Fitness Industry is required. Working understanding of DataTrak and Club OS preferred
• 1-2 years of experience as a sales leader, trainer, or coach
• Ability to guide Franchise personnel in all facets of Health Club operations including new member growth, member services, profit center revenue generation, cost controls, marketing, purchasing, and people development.
• Travel required 90% between locations supporting franchisees.
• Successful at Recognizing and sharing best practices, standards of excellence, procedures, and ideas while staying within Franchise brand and vendor guidelines.
• Strong communication skills
• Ability to quickly learn and utilize existing tools for developing financial reports and identify and address trends and issues

For nearly 2 decades, Retro Fitness has been providing members with a timeless approach to exercise, health, and fitness. With 175 health and fitness clubs open or in development, Retro Fitness is one of the fastest‑growing in the High‑Value, Low‑Price fitness segment. Retro Fitness provides investors with hands‑on support including real estate selection, training, in‑club support, marketing services, and operations to deliver a turnkey and operational solution.

What We Offer

In addition to our competitive base salary, we offer medical, dental, and vision benefits. A 401k with match and generous PTO.

Why work at Retro

Retro Fitness is an equal opportunity employer: Retro Fitness is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Why work at Retro: https://retrofitness.com/why-work-at-retro-fitness/

Compensation: $65,000.00 - $75,000.00 per year

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!

Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.