Assistant Manager

Retrofitness, LLC; Newtown Square (Delaware County); On-site; USD 42,000 - 65,000; Full time

Job summary

Retro Fitness in Newtown Square, PA is seeking a Club Manager to oversee daily operations, drive revenue, and ensure exceptional member service.

You will supervise Front Desk, Child Sitting, and Maintenance staff, create schedules, monitor cleanliness, and train and coach the team to meet performance standards.

Responsibilities

• Assist in managing the club's revenue and expense goals.
• Maintain Retro Fitness’s high level of customer service.
• Handle member and employee issues in a professional and timely manner.
• Assist in training, motivating, directing, coaching and evaluating all club employees.
• Maximize member retention by ensuring high levels of customer service and cleanliness of the club.
• Assist in managing the Front desk, Child Sitting, and Maintenance Employees to ensure policies and procedures as outlined in the Operations Manual are followed at all times.
• Create and maintain schedules for the Front Desk, Child Sitting, and Maintenance staff.
• Ensures that all staff are wearing proper attire.
• Monitor all websites given to by Management on a daily basis.
• Assist in managing all aspects of inventory; entering, ordering, reconciling incoming merchandise, etc.
• Can serve as a liaison for the Manager
• Perform any and all other duties as assigned by the facility manager

Job description

• Assist in managing the club's revenue and expense goals.
• Maintain Retro Fitness’s high level of customer service.
• Responsible for handling member and employee issues in a professional and timely manner.
• Assist in training, motivating, directing, coaching and evaluating all club employees.
• Maximize member retention by ensuring high levels of customer service and cleanliness of the club.
• Assist in managing the Front desk, Child Sitting, and Maintenance Employees to ensure policies and procedures as outlined in the Operations Manual are followed at all times.
• Create and maintain schedules for the Front Desk, Child Sitting, and Maintenance staff.
• Ensures that all staff are wearing proper attire.
• Monitor all websites given to by Management on a daily basis.
• Assist in managing all aspects of inventory; entering, ordering, reconciling incoming merchandise, etc.
• Can serve as a liaison for the Manager
• Perform any and all other duties as assigned by the facility manager

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!

Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com .

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.

SOME PERKS OF WORKING FOR RETRO INCLUDE: