Fitness Manager

Planet Fitness - Redding; Santa Rosa (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Free uniforms

Job summary

A fitness franchise is looking for a Fitness Trainer to lead the group fitness program and assist members in achieving their wellness goals. Key responsibilities include class facilitation, member consultation, and front desk support. The ideal candidate is passionate about health, possesses exceptional customer service skills, and holds a CPR certification along with a nationally recognized training certificate. This position requires strong communication, reliability, and the ability to lift moderately heavy equipment.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Must be able to occasionally lift up to 50 lbs.

Responsibilities

• Run the Planet Fitness PE@PF program, creating and following a schedule.
• Assist members with fitness goals and instruct on equipment use.
• Respond to member questions and elevate issues to management as needed.

Skills

Customer service skills

Strong listening

Empathy and problem solving

Education

High School diploma/GED equivalent

Current CPR Certification

Nationally Certified Training Certificate

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Free uniforms

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.