Fitness Trainer

Planet Fitness - United FP Management, LLC; Hendersonville (TN); On-site; USD 25,000 - 40,000; Full time

Job summary

Planet Fitness - United FP Management, LLC is seeking a Fitness Trainer in Hendersonville, TN, to run the PE@PF program and assist members with their fitness goals. Responsibilities include conducting fitness classes, consulting members on equipment use, and aiding front desk operations. Candidates must have a strong passion for fitness, exceptional customer service skills, and relevant certifications like CPR and National Training Certificate. A positive attitude and punctuality are vital for success in this role.

Qualifications

• Must be passionate about fitness and health.
• Strong customer service skills required.
• Must be punctual, reliable, and positive.
• Ability to empathize and problem solve.

Responsibilities

• Run the Planet Fitness PE@PF program.
• Consult with members about fitness goals.
• Create bi-weekly fitness exercise updates.
• Assist with front desk activities.
• Respond to member questions professionally.

Skills

Customer service skills

Listening skills

Empathy

Positive attitude

Reliability

Education

Current CPR Certification

Nationally Certified Training Certificate

Job description

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications and Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.