Fitness Front Desk & Member Services Specialist

Associa; Indio (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Associa is seeking a Fitness Receptionist in Indio, CA to support daily fitness center operations and deliver excellent member service. You will manage front desk duties, including check-ins, phone and email communications, registrations, payments, and scheduling, while promoting programs and maintaining proper records.

The role requires evening and weekend availability, a high school diploma or GED, and at least one year of related experience.

Qualifications

• High School Diploma or GED is required.
• At least one year of directly related experience.

Responsibilities

• Greet residents and guests, answer phones, respond to emails with courtesy.
• Assist with reservations, bookings, modifications, and cancellations.
• Process registrations, payments and schedule activities.
• Maintain membership records and prepare reports as assigned.
• Ensure a clean, organized, and welcoming fitness center environment.

Skills

Microsoft Office

Communication

Teamwork

Confidentiality

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Associa is seeking a Fitness Receptionist in Indio, CA to support daily fitness center operations and deliver excellent member service. You will manage front desk duties, including check-ins, phone and email communications, registrations, payments, and scheduling, while promoting programs and maintaining proper records.

The role requires evening and weekend availability, a high school diploma or GED, and at least one year of related experience.