Fitness Front Desk

Best Western Lumberton; Lumberton (NC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Careers advancement opportunities

Flexible scheduling

Competitive compensation

Job summary

Best Western Lumberton is seeking a friendly Front Desk Associate to join our team. You will be the first point of contact for guests, greet arrivals, answer calls, and manage the front desk with a cheerful disposition.

The ideal candidate has excellent communication, computer skills, and the ability to multitask in a fast-paced environment. If you’re a “people person” with a passion for health and fitness, we want to hear from you!

Qualifications

• Friendly and professional disposition.
• Passion for health and fitness.
• At least 2 years of customer service/reception/front desk experience preferred.
• Excellent verbal and written communication.
• Strong work ethic.
• Experience with computers, spreadsheets, and scheduling software.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.
• Maintain a clean and organized lobby and front desk area.
• Record client information and accept payments.
• Schedule classes and appointments.
• Manage incoming and outgoing correspondence.
• Ensure gym rules and systems are followed.

Skills

Friendly disposition

Communication skills

Customer service

Multitasking

Computer skills

Scheduling software

Strong work ethic

Tools

Scheduling software

Job description

Benefits

• Employee discounts
• Health insurance

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!

Responsibilities

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone, and via email
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule classes and appointments
• Manage incoming and outgoing correspondence
• Ensure gym rules and systems are followed

Qualifications

• Friendly and professional disposition
• A passion for health and fitness
• Two or more years of customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast-paced environment