Fitness Consultant

Carbon Performance; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Consistent Schedule

Bonus based on performance

Job summary

Carbon Performance is seeking a Fitness Consultant to deliver outstanding customer service and help members enjoy a smooth, welcoming gym experience. You will greet members, promote memberships, keep the facility clean, assist in the cafe, and respond to feedback with solutions.

This role requires excellent interpersonal skills, enthusiasm for health and fitness, and the ability to multitask in a busy environment.

Qualifications

• Prev experience in customer service, sales, or hospitality preferred.
• Excellent interpersonal and communication skills.
• Passion for health, fitness, and helping others.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in using basic computer software and systems.

Responsibilities

• Welcome members and guests and provide information about services, classes, and facilities. Conduct tours of the gym to showcase offerings and answer questions.
• Promote and sell gym memberships and help prospective members choose the best options for their needs.
• Perform regular rounds to keep the gym clean and organized, including equipment and common areas.
• Work shifts in the cafe, serve snacks and beverages, handle transactions, and maintain a clean cafe area.
• Address member inquiries and feedback professionally and provide timely solutions.

Skills

Interpersonal communication

Sales ability

Customer service mindset

Organization

Multitasking

Tools

Basic computer software

Job description

Benefits:

• Employee discount
• Consistent Schedule
• Bonus based on performance

Responsibilities:

As a Fitness Consultant at Carbon Performance Gym, you will play a crucial role in providing exceptional customer service and ensuring the overall smooth operation of the facility. Your responsibilities will include:

• Member Engagement: Welcome members and guests with a friendly and approachable demeanor, providing information about our services, classes, and facilities. Conduct tours of the gym to showcase our offerings and answer any questions.
• Membership Sales: Actively promote and sell gym memberships, ensuring potential members understand the benefits of joining Carbon Performance Gym. Collaborate with prospective members to find the best membership options for their needs.
• Facility Upkeep: Perform regular rounds around the gym to ensure a clean and organized environment. Assist in maintaining the cleanliness and tidiness of the gym floor, equipment, and common areas.
• Cafe Assistance: Work shifts in the gym's cafe, serving healthy snacks, beverages, and light meals to members. Handle transactions, maintain a clean cafe area, and provide excellent customer service.
• Customer Support: Address member inquiries, concerns, and feedback in a professional and timely manner. Provide solutions to ensure members have a positive experience during their visits.

Qualifications:

• Previous experience in customer service, sales, or hospitality is preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable personality.
• Passion for health, fitness, and helping others achieve their goals.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in using basic computer software and systems.

Benefits:

• Competitive salary and commission opportunities.
• Access to gym facilities and classes.
• Opportunities for professional development and growth within the company.
• Positive and supportive team environment.