Fitness Concierge & Member Experience Specialist

Carbon Performance; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Carbon Performance Gym is seeking a Fitness Consultant to deliver exceptional customer service and support the smooth operation of our facility in Atlanta. You will engage members, promote memberships, and assist in cafe service while ensuring clean, welcoming spaces for guests.

Ideal candidates bring customer service or hospitality experience, strong communication skills, and a genuine interest in health and fitness. This role offers growth opportunities within a positive team environment.

Qualifications

• Experience in customer service, sales, or hospitality preferred.
• Excellent interpersonal and communication skills required.
• Passion for health, fitness, and helping others achieve goals.

Responsibilities

• Welcome members and guests; provide information about services, classes, and facilities.
• Promote and sell gym memberships; help prospects choose suitable options.
• Maintain cleanliness and organization of the gym floor, equipment, and common areas.
• Serve in the gym cafe; handle transactions and provide friendly service.
• Address member inquiries and feedback professionally to ensure a positive experience.

Skills

Customer service

Sales

Communication

Multitasking

Hospitality

Job description

Carbon Performance Gym is seeking a Fitness Consultant to deliver exceptional customer service and support the smooth operation of our facility in Atlanta. You will engage members, promote memberships, and assist in cafe service while ensuring clean, welcoming spaces for guests.

Ideal candidates bring customer service or hospitality experience, strong communication skills, and a genuine interest in health and fitness. This role offers growth opportunities within a positive team environment.