Fitness Coach & Member Experience Champion

Supreme Fitness Group; Woodside (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Free Black Card gym membership

Career growth opportunities

Discounts on merchandise sold at theクラ

Medical, 401k, and supplemental保险

Job summary

Supreme Fitness Group in Woodside, NY is seeking a dynamic fitness instructor to lead the Planet Fitness PE@PF sessions, guide members on safe equipment use, and promote a welcoming, judgement-free atmosphere.

The role requires Nationally Certified Training, strong customer service, reliability, and the ability to energize members on the club floor while maintaining safety and cleanliness.

Qualifications

• Previous Fitness Trainer/Instructor experience preferred.
• Nationally Certified Training Certificate required.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and coworkers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience. Quickly address issues as they are identified.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
• Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
• Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.

Skills

Customer service

Communication

Punctuality

Empathy

Teamwork

Education

Nationally Certified Training Certificate

High School diploma/GED

Job description

Supreme Fitness Group in Woodside, NY is seeking a dynamic fitness instructor to lead the Planet Fitness PE@PF sessions, guide members on safe equipment use, and promote a welcoming, judgement-free atmosphere.

The role requires Nationally Certified Training, strong customer service, reliability, and the ability to energize members on the club floor while maintaining safety and cleanliness.