Fitness Club Operations & Member Experience Lead

EōS Fitness; Irvine (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

EōS Fitness in Irvine, California, is seeking a manager to build and lead a team that delivers outstanding member experiences while driving membership growth. The role emphasizes hiring and training staff, setting ambitious membership goals, and maintaining high standards of service.

The ideal candidate has 2 years of sales management experience and 3–4 years in customer service, with a proven ability to motivate others in a fast-paced fitness environment.

Qualifications

• 2 years of sales management experience.
• 3–4 years of customer service experience.

Responsibilities

• Hire and train staff to deliver excellent member service.
• Set and monitor membership goals to drive growth.
• Develop and lead a team to achieve business objectives.
• Ensure high-quality service and member satisfaction.

Skills

Sales management

Customer service

Job description

EōS Fitness in Irvine, California, is seeking a manager to build and lead a team that delivers outstanding member experiences while driving membership growth. The role emphasizes hiring and training staff, setting ambitious membership goals, and maintaining high standards of service.

The ideal candidate has 2 years of sales management experience and 3–4 years in customer service, with a proven ability to motivate others in a fast-paced fitness environment.