Fitness Club General Manager: Growth & Retention

Edmonds; Merritt Island (FL); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Paid Training and ongoing Education

Career advancement opportunities

Résumé du poste

Workout Anytime is seeking a results-oriented manager to lead the sales and fitness programming at our Merritt Island club. You will drive new member enrollment, oversee monthly tour targets, and manage the retention strategy to maximize member satisfaction and profitability.

You will coach trainers, deliver ongoing staff education, and ensure top-tier service while maintaining club standards and scheduling weekly planning for optimal operations.

Qualifications

• Demonstrated ability to sell and train others to sell.
• Demonstrated ability to manage and coach others.
• Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands.
• Flexibility in response to unexpected changes in work assignments.
• Must be able to effectively interact and communicate with individuals at all levels of the organization and members.
• Proficiency in computer skills including Word, Excel, Outlook, PowerPoint.
• Certifications in NASM/NSCA/ACSM/ACE/AF AA and CPR are preferred.

Responsabilités

• Through member referrals, marketing and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
• Convert at least 70% of incoming telephone inquiries to appointments for club tour.
• Enroll at least 80% of all touring prospects.
• Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
• Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
• Ensure club is maintained in an immaculate fashion.
• Oversee the retention strategy and systems.
• Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.
• Coach and mentor each personal trainer and provide continuing education through weekly meetings and audits.
• Provide ongoing education for training staff on program design and nutrition.

Connaissances

Sales ability

Coaching

People management

Multitasking

Communication

Office procedures

Formation

High School Diploma

B.S. in health and fitness

Certifications in fitness (NASM/NSCA/ACSM/ACE/AF AA)

Outils

Word

Excel

Outlook

PowerPoint

Description du poste

Workout Anytime is seeking a results-oriented manager to lead the sales and fitness programming at our Merritt Island club. You will drive new member enrollment, oversee monthly tour targets, and manage the retention strategy to maximize member satisfaction and profitability.

You will coach trainers, deliver ongoing staff education, and ensure top-tier service while maintaining club standards and scheduling weekly planning for optimal operations.