Fitness Center Receptionist

Plus One, an Optum Company; New York (NY); On-site; USD 15,000 - 20,000; Full time

Job summary

A leading company providing fitness and wellness services is seeking a Fitness Center Receptionist to greet clients, manage participation concerns, and fulfill administrative duties at a high-profile facility in Downtown Manhattan. This role offers opportunities for personal connections in a vibrant environment, emphasizing professionalism and customer service.

Benefits

Medical plan options

Dental and Vision coverage

401(k) Retirement Plan

Life Insurance

Paid time off

Wellness rewards program

Free membership to fitness facilities

Qualifications

• Ability to network and engage with clients and guests.
• Competence with basic computer skills and software applications.
• Required certifications in CPR/AED and First Aid may be necessary.

Responsibilities

• Greet members and guests warmly as they enter the facility.
• Respond to and provide assistance with member feedback and account inquiries.
• Ensure facility cleanliness and manage inventory of supplies.

Skills

Customer Service

Organizational Skills

Tools

Microsoft Suite

Job description

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Job Overview:

We are currently seeking a friendly, reliable and professional

Job Overview:

We are currently seeking a friendly, reliable and professional Fitness Center Receptionist to work at a high-profile company's fitness center located in Downtown Manhattan, NY.

The shift days and hours for this position are Monday through Thursday 2:30 P.M. - 10:30 P.M and Sunday 8:30 A.M. - 5 P.M.

What you will do:

• Greet members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.
  
  

What we are looking for:

• Ability to network, engage and interact with all clients, guests and members.
• Strong customer service and organizational skills.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.
• If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company’s policies).
  
  

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave
  
  

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council
  
  

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full time hours.
  
  

Equal opportunity statement

Diversity creates a healthier atmosphere. Plus One, an Optum Company is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

For residents of California, Colorado, Connecticut, New York City, and Washington only: The hourly rate for this position ranges from $15 to $20. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

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