Fitness Attendant

Paylocity; Vero Beach (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Paylocity is seeking a Fitness Attendant to welcome members and guests, provide friendly service, and assist with general inquiries about amenities and classes.

The role requires standing for extended periods, light lifting, and strong English communication. You will support sign-ins, waivers, and ensure a safe, organized environment on the fitness floor.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to communicate clearly in English.
• Professional, welcoming demeanor and hospitality focus.
• Basic safety awareness and ability to follow policies.

Responsibilities

• Welcome members and guests in a friendly, professional manner.
• Assist with questions about amenities, classes and policies.
• Ensure waivers are completed and assist with sign-ups and check-ins.
• Maintain a visible, safe presence on the fitness floor and return equipment to order.
• Report issues to the Fitness Manager and assist with setup for classes.

Skills

Customer service

Communication

Hospitality

Safety awareness

Education

High School Diploma or GED

Job description

Description

The Fitness Attendant is responsible for creating a welcoming, safe and exceptional experience for all members and guests. This role combines fitness floor support with a high-level of hospitality and administrative assistance. The ideal candidate is personable, attentive to detail, proactive, and comfortable interacting with members in a professional fitness and wellness environment.

Essential Roles & Responsibilities:

• Welcome members and guests with a friendly, professional, and service-oriented approach.
• Provide exceptional customer service and creative a positive first and lasting impression.
• Assist members with general questions regarding the Fitness Center amenities, policies, classes, and services.
• Anticipate member needs and proactively offer assistance.
• Ensure all members and guests who use the facilities have completed a Waiver.
• Respond to member requests and concerns promptly and professionally.
• Maintain a visible and approachable presence throughout the facility.
• Monitor the fitness floor to help ensure a safe, orderly, and welcoming environment.
• Keep fitness equipment, stretching areas, and common areas organized and properly arranged, notifying management of any specific cleaning requests, maintenance needs, or safety concerns.
• Maintain awareness of daily schedules, programs, and facility activities to provide accurate information and assist with sign-ups.
• Report accidents, injuries, hazards, equipment issues, or unusual incidents immediately to the Fitness Manager.
• Assist with minor set-up needs for fitness programming such as yoga mats, small weights, and signing in members and their guests.
• Assist with issuing and troubleshooting key fob access.
• Complete the billing paperwork for members and guests, ensuring members are accurately charged for respective services and communicating with the Accounting department on needs.

Requirements:

• Must be able to stand for longer than six (6) hours.
• Must be able to move thirty-five (35) pounds on an intermittent basis.
• Must be able to bend, stoop, lift, reach, push, pull, twist, walk, crouch, and squat.
• Must be able to speak, hear, and see.
• Must be able to understand and follow verbal and written instructions.
• Must possess reasonable ability to communicate in English.
• Must have employment eligibility in the United States of America.
• CPR/AED and First Aid Certification preferred.
• Previous experience in hospitality, fitness, recreation, customer service, concierge services, or a related field is preferred.

This position is subject to a criminal background check and drug test.

The hours for this role are Monday through Friday, 8:00 a.m. - 1:00 p.m., however, they are subject to change based upon facility and operational needs.