Fitness Assistant Part Time

Lutheran Health Network; Fort Wayne (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Lutheran Health Network is seeking a Fitness Assistant to support daily operations of our fitness and youth activity programs. You will deliver outstanding customer service, keep environments clean and safe, and help members with equipment usage and resources.

The role promotes engagement through educational activities for children and supports a positive member experience aligned with our wellness mission.

Qualifications

• Strong interpersonal and communication skills are required.
• Friendly, energetic, and professional demeanor is essential.
• Working knowledge of fitness equipment and basic safety procedures is needed.
• Ability to engage children in age-appropriate recreational and educational activities.
• Strong problem-solving and multitasking abilities are important.

Responsibilities

• Greet members and guests professionally and provide facility information.
• Answer calls promptly and direct inquiries to appropriate resources.
• Assist members with safe use of fitness equipment and explain equipment purpose.
• Support child activity programming with planning and facilitating games and crafts.
• Provide short-term care for infants and young children in the on-site childcare center.
• Maintain cleanliness of fitness and childcare areas and sanitize toys and equipment.
• Assist with facility tours and answer questions about programs and memberships.
• Support member account inquiries and billing questions; escalate as needed.
• Perform other duties as assigned and maintain reliable attendance.
• Comply with all policies and standards.

Skills

Interpersonal communication

Friendly demeanor

Fitness equipment knowledge

Engaging children in activities

Problem solving & multitasking

Education

Bachelors in fitness/health field

Job description

Job Summary

The Fitness Assistant supports the daily operations of the facility's fitness and youth activity programs by providing outstanding customer service, maintaining a safe and clean environment, and assisting members with equipment usage and facility resources. This role promotes engagement through educational and recreational activities for children and contributes to a positive member experience aligned with our mission of fostering health and well-being.

Job Summary

The Fitness Assistant supports the daily operations of the facility's fitness and youth activity programs by providing outstanding customer service, maintaining a safe and clean environment, and assisting members with equipment usage and facility resources. This role promotes engagement through educational and recreational activities for children and contributes to a positive member experience aligned with our mission of fostering health and well-being.

Essential Functions

• Greets all members and guests in a courteous and professional manner, responding to inquiries and providing accurate information about the facility, programs, and services.


• Answers incoming phone calls promptly and directs inquiries appropriately, ensuring exceptional customer service.


• Assists members with the safe and proper use of fitness equipment, demonstrating technique and communicating equipment purpose when needed.


• Supports child activity programming by assisting with planning and facilitating age-appropriate games, crafts, and movement activities while caregivers use the fitness facility.


• Provides short-term care for infants, toddlers, and young children in the on-site childcare center, ensuring a clean, safe, and engaging environment.


• Maintains cleanliness of fitness and childcare areas, including routine sanitation of toys, equipment, and common areas.


• Assists with facility tours for prospective members and answers questions about programs, services, and memberships.


• Supports member account inquiries and billing questions, escalating issues as appropriate.


• Performs other duties as assigned.


• Maintains regular and reliable attendance.


• Complies with all policies and standards.

Qualifications

• Bachelor's Degree related to fitness or health field preferred


• 1-2 years of experience in a fitness, recreation, or customer service setting preferred


• Experience working with children in a structured environment preferred

Knowledge, Skills and Abilities

• Excellent interpersonal and communication skills.


• Ability to maintain a friendly, energetic, and professional demeanor.


• Working knowledge of fitness equipment and basic safety procedures.


• Ability to engage children in age-appropriate recreational and educational activities.


• Strong problem-solving and multitasking abilities.

Licenses and Certifications

• Cardiopulmonary Resuscitation (CPR) within 30 days required