Fiserv Forum - Culinary Supervsior (Concessions)

Compass Group USA; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants at Compass Group delivers elevated guest experiences at Fiserv Forum. The Culinary Supervisor oversees concessions operations during events, guiding teams and ensuring quality, safety, and timely service.

The role emphasizes leadership, adherence to standardized recipes, and collaboration with leadership to maintain standards across all stands. Great team culture and growth opportunities are highlighted.

Qualifications

• Experience supervising concessions operations at events or venues.
• Strong food safety and sanitation knowledge applicable to high-volume service.
• Proven ability to lead teams and deliver consistent guest experiences.

Responsibilities

• Oversee daily concession operations across multiple stands during events.
• Ensure quality, portioning, presentation, and adherence to recipes.
• Train and coach team members; monitor cleanliness and safety standards.
• Support inventory, equipment checks, and shift leadership communication.

Skills

Leadership

Team supervision

Operational excellence

Food safety knowledge

Guest service

Job description

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Fiserv Forum - Culinary Supervsior (Concessions)

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The Concessions Supervisor supports the concessions leadership team in managing daily operations across multiple concession stands, ensuring consistent product quality, guest service, and team performance. This role is responsible for supervising food preparation and Operations, maintaining cleanliness and compliance standards, and guiding team members to deliver efficient and enjoyable guest experiences. The ideal candidate leads by example, promotes teamwork, and ensures all operational standards are met during events and service periods.

Key Responsibilities:

Operational Excellence:

• Execute daily opening and closing procedures with team members across multiple concession locations.
• Oversee day-to-day operations including food preparation, stand cleanliness, and event execution.
• Ensure all menu items and seasonal specialty items are prepared and served according to standardized recipes, portioning, and presentation guidelines.
• Monitor and maintain equipment functionality and report any issues to supervisors.

Food Safety & Sanitation:

• Conduct and train team members on sanitation procedures and food safety protocols.
• Identify and report any safety or sanitation concerns to direct supervisors.
• Ensure proper storage, labeling, and disposal of food items in accordance with health regulations.
• Maintain clean and organized workspaces throughout service and post-event breakdown.
• Train team members on Levy core signatures, service standards, and operational procedures.
• Provide coaching and feedback to support individual and team growth.
• Set clear expectations and support team efforts to meet and exceed performance goals.
• Accept feedback openly and work to improve supervisory and operational skills.
• Communicate progress and challenges to leadership regularly.

Event & Standards Management:

• Ensure Levy standards are consistently upheld across all concession stands during events.
• Assist with inventory management, including ordering, receiving, and restocking supplies.
• Monitor and maintain stand inventory, restocking between peak business periods
• Support accurate record keeping and reporting as required by leadership.
• Foster positive relationships with coworkers, guests, clients, and leadership to ensure a collaborative and service-focused environment.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program