First Year Experience - Student Worker (Non-Federal Work Study)

UCA; Conway (AR); On-site; USD 13,000 - 18,000; Part time

Job summary

The University of Central Arkansas is seeking two First Year Experience student workers to be the first point of contact for students and families. You will manage emails and phone inquiries with professional courtesy and assist in coordinating SOAR registrations using Slate.

Strong communication skills, reliability, and a proactive approach are essential. This onsite role supports SOAR sessions and university events, with opportunities to learn and grow.

Qualifications

• Strong customer service skills with excellent phone etiquette and verbal and written communication.
• Detail oriented with willingness to learn and adapt.
• Experience using computer systems and Google Suite.

Responsibilities

• Monitor and respond to emails for FYE and SOAR accounts.
• Answer the phone and assist students and families.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

Detail oriented

Google Suite

Initiative

Problem solving

Tools

Slate database

Job description

First Year Experience - Student Worker (Non-Federal Work Study)

Working Title First Year Experience - Student Worker (Non-Federal Work Study)

Full-Time/Part-Time

Full-Time/Part-Time Part Time

Student Worker $ Amount (Hourly or Assignment Rate)

Student Worker $ Amount (Hourly or Assignment Rate) 11.00

Will this position be Onsite, Remote, or Hybrid?

Will this position be Onsite, Remote, or Hybrid? Onsite

Position Information

Posting Number

Posting Number S2142026

Department Name

Department Name First Year Experience

Funding Type

Funding Type UCA Student Help

Position Summary

The Department of First Year Experience is seeking 2 student workers to serve as the first point of contact for students and families. Qualified applicants will have strong customer service skills, specifically excellent phone etiquette and verbal and written communication skills; be detail oriented and have a willingness to learn and adapt; have experience working in computer systems and GoogleSuite; possess a willingness to take initiative, identify problems, and create dynamic solutions.

Job Duties and Responsibilities

• Monitor and respond to emails for both the FYE and SOAR email accounts


• Answer the phone


• Confidently answer questions from students and families


• Assist in the management of SOAR registrations using the Slate database system


• Prep for SOAR sessions- organize materials, gather supplies, communicate with campus partners, etc.


• Assist where needed during SOAR sessions


• Help facilitate other FYE department events and programs


• Other duties as assigned

• * How many years have you served on the Student Orientation Staff (SOS)?

  (Open Ended Question)



• * Will you be able to work in-person over the summer months (May 17th - August 14th 2027)?
  
  
  • Yes
  
  
  • No
  
  

University, Campus, and Community Description

Thank you for your interest in employment at the University of Central Arkansas.
Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities.

Employment is contingent upon the availability of funds and course enrollments

UCA EEO Statement

The University of Central Arkansas is an equal opportunity institution. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.

Open Date

Open Date 11/03/2026

Close Date

Close Date 11/29/2026

Open Until Filled No

Posting Supplemental Questions

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