First Line Risk & Control Officer

First Horizon Bank; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

First Horizon Bank is seeking a First Line Risk & Control Officer to work with business leaders and control owners, partnering with 2LOD and 3LOD to build a robust first line risk and control environment.

The role blends shaping the function—designing risk and control programs, documenting processes, strengthening the control inventory, and driving remediation—while also managing risk in live operations, including escalation of events and regulatory inquiries.

Responsibilities

• Execute the first line issue lifecycle including intake, root cause analysis, action plan design, owner assignment, tracking, escalation of aging or at‑risk items, closure evidence, and sustainability validation.
• Run recurring issue owner meetings and prepare closed items to withstand second line challenge, audit review, and regulatory examination.
• Capture, triage, and elevate operational risk events within established thresholds and required timelines; perform root cause analysis; route events into the issue program where a control failed or was absent.
• Document the process universe for assigned areas, perform process‑to‑risk‑to‑control mapping, assess residual risk with the business, and drive control gaps and weak ratings into active remediation on a risk‑based cadence under the enterprise methodology.
• Apply first line control standards, prioritizing higher‑risk controls; document control design; confirm accountable owners; maintain inventory accuracy in the system of record; and support assessment of design and operating effectiveness.
• Serve as a trusted risk partner to the business and proactively identify risk across processes.

Job description

Location: On site at location listed in job posting.

SUMMARY

The First Line Risk & Control Officer role sits within the first line of defense, working directly with business leaders and control owners and partnering with the second (2LOD) and third (3LOD) Lines of Defense to build and sustain a strong first line risk and control environment.

The role blends two complementary responsibilities. The individual helps shape the function itself by supporting the design of risk and control programs, documenting processes, strengthening the control inventory, establishing assessment cycles, and contributing to reporting that gives leadership a clear view of the risk profile. In equal measure, the individual manages risk in a live operating environment by driving issues to timely closure, escalating and analyzing operational risk events, responding to regulatory and audit inquiries, and serving as a trusted risk partner to the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Issues management. Execute the first line issue lifecycle for assigned areas, including intake and validation, root cause analysis, action plan design, owner assignment, tracking, escalation of aging or at‑risk items, closure evidence, and sustainability validation. Run recurring issue owner meetings and prepare closed items to withstand second line challenge, audit review, and regulatory examination.
• Risk event management. Capture, triage, and elevate operational risk events within established thresholds and required timelines; perform root cause analysis; route events into the issue program where a control failed or was absent; and support thematic analysis across the event population.
• Risk and control self‑assessment (RCSA). Document the process universe for assigned areas, perform process‑to‑risk‑to‑control mapping, assess residual risk with the business, and drive control gaps and weak ratings into active remediation on a risk‑based cadence under the enterprise methodology.
• Controls management. Apply first line control standards, prioritizing higher‑risk controls; document control design; confirm accountable owners; maintain inventory accuracy in the system of record; and support assessment of design and operating effectiveness.
• Business partnership and proactive risk identification. Serve as a