Firehouse Subs Shift Leader

M & Z Subs; Fayetteville (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

Firehouse Subs in Fayetteville, AR is hiring a full-time Shift Leader to oversee a designated shift at 62 West Bulldog Blvd. You will ensure profitable shift operations, uphold health and safety standards, and enforce Firehouse Policies.

You’ll lead the team to deliver exceptional guest service, coordinate with the GM on initiatives, participate in hiring/training, and handle responsible reporting and daily tasks. The role requires standing up to 13 hours and lifting up to 50 lbs.

Qualifications

• Leadership in a team environment.
• Commitment to guest service standards.
• Ability to train and discipline staff under guidance.

Responsibilities

• Lead shift to ensure profitability by managing labor, food cost and sales growth.
• Ensure compliance with health, wage, age and safety regulations and Firehouse Policies.
• Assist GM with operational game plans and company initiatives.
• Participate in interviewing, hiring and training staff; monitor performance and discipline as directed.
• Represent Firehouse Subs professionally and communicate issues to the GM/Owner.
• Maintain cleanliness and guest satisfaction; stand up to 13 hours and lift up to 50 lbs.

Skills

Leadership

Customer service

Scheduling

Training

Compliance

Job description

Future Opening: Firehouse Subs Shift Leader

Full Time • 62 West Bulldog Blvd.

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Firehouse Subs ® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non‑profit Firehouse Subs Public Safety Foundation ® .

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

I was referred to this position by a current employee

I felt very welcomed in my experience working here. I’ve worked here for 3 years and I can honestly say I feel like I’ve grown as a person. From the customers to the people working here I feel like I’ve had a great time overall! I love the subs and the people. Working here has had a huge impact on my life. The scheduling was very flexible, and the managers helped me anytime I needed. The hours and pay were good! Training was perfectly ran, I felt like I learned everything really fast.