Firearms Retail Specialist Customer Experience & Events

Infinite Dream Technology; Pahrump (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Staccato Ranch retail store is seeking a customer-focused employee to support daily operations, maintain inventory, and provide expert service to customers in-store and over the phone. You will assist with merchandising, POS transactions, and coordinating events, while ensuring compliance with ATF policies and firearms handling standards.

The role requires 2+ years in retail or customer service, comfort with firearms, and eligibility to work in a firearms retail environment.

Qualifications

• 2+ years in retail or customer service.
• Firearms handling experience a plus.
• Must be eligible to work in a firearms retail environment under applicable laws.
• Comfortable handling firearms and safety protocols.

Responsibilities

• Support day-to-day operations at Staccato Ranch retail store, keeping environment clean and welcoming.
• Maintain inventory records, assist stock replenishment, and support audits.
• Provide knowledgeable, professional service to customers in-store or by phone.
• Assist with product displays and ensure branding alignment.
• Process sales transactions accurately using the POS system.
• Help coordinate events, product launches, and Ranch-hosted experiences.
• Collaborate with Retail Manager and cross-functional teams to enhance the Ranch experience.
• Support compliance with ATF and internal firearms handling policies.

Skills

Retail experience

Customer service

Firearms safety

Attention to detail

Tools

POS system

Job description

Staccato Ranch retail store is seeking a customer-focused employee to support daily operations, maintain inventory, and provide expert service to customers in-store and over the phone. You will assist with merchandising, POS transactions, and coordinating events, while ensuring compliance with ATF policies and firearms handling standards.

The role requires 2+ years in retail or customer service, comfort with firearms, and eligibility to work in a firearms retail environment.