Firearms Retail Pro Shop Associate | Guest Experience

Staccato 2011, LLC; Pahrump, Northern (NV, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Holidays

Employee discount

Job summary

Staccato Vegas, a premier shooting and training destination near Las Vegas in Pahrump, Nevada, is seeking a Pro Shop Associate. You will advise guests on firearms, memberships, gear, and ranch offerings while guiding safe handling and completion of 4473s and background checks.

This role supports a premium hospitality experience and drives retail and membership sales. Join a high-energy team, support store operations, manage inventory, staff events, and coordinate with Marketing, Training, and

Qualifications

• 2+ years in retail, hospitality, or customer service.
• Experience in firearms or outdoor industry is a plus.
• Strong attention to detail and organizational skills.
• Ability to thrive in a fast-paced, high-performance environment.
• Friendly, team-oriented attitude with a passion for delivering best-in-class service.
• Comfortable handling firearms and/or willing to be trained in firearms safety protocols.
• Must be eligible to work in a firearms retail environment under applicable federal and state laws.
• Support day-to-day operations of the Staccato Ranch retail store, ensuring a clean, organized environment.
• Maintain inventory records, assist with stock replenishment, and support audits.
• Provide knowledgeable, professional, and enthusiastic service to customers, in-store or over the phone.

Responsibilities

• Support the day-to-day operations of the Staccato Ranch retail store, ensuring a clean, organized environment.
• Maintain accurate inventory records, assist with stock replenishment, and support audits.
• Provide knowledgeable, professional service to customers in-store or over the phone.
• Coordinate merchandise displays and ensure brand-aligned product placement.
• Process sales transactions accurately using the POS system.
• Help coordinate events, product launches, and Ranch-hosted experiences.
• Collaborate with Retail Manager and cross-functional teams to enhance the Ranch experience.
• Ensure compliance with ATF and internal policies for firearms handling and documentation.
• Basic gunsmithing and cleaning.

Skills

Customer service

Retail sales

Attention to detail

Team player

Safety protocols

POS system

Communication

Tools

POS system

Inventory software

Job description

Staccato Vegas, a premier shooting and training destination near Las Vegas in Pahrump, Nevada, is seeking a Pro Shop Associate. You will advise guests on firearms, memberships, gear, and ranch offerings while guiding safe handling and completion of 4473s and background checks.

This role supports a premium hospitality experience and drives retail and membership sales. Join a high-energy team, support store operations, manage inventory, staff events, and coordinate with Marketing, Training, and