Retail Sales Associate

Staccato; Pahrump (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Staccato, a leading firearms manufacturer, is seeking a Retail Associate for the Staccato Ranch store in Florence, TX. You will help maintain a clean, inviting retail space, track inventory, and provide knowledgeable customer service both in-store and by phone.

As part of a fast-paced team, you will support product displays, process sales via POS, and assist with events and experiences while upholding ATF and internal firearms policies.

Qualifications

• 2+ years of experience in retail or customer service.
• Experience in firearms or outdoor industry a plus.
• Must be eligible to work in a firearms retail environment under federal and state laws.

Responsibilities

• Support day-to-day operations of the Staccato Ranch retail store and maintain a welcoming environment.
• Maintain accurate inventory records, assist stock replenishment, and support audits.
• Provide knowledgeable service in-store or over the phone and assist with merchandise displays.
• Process sales transactions using the POS system accurately and efficiently.
• Coordinate events, product launches, and Ranch-hosted experiences as needed.
• Collaborate with Retail Manager and cross-functional teams to enhance the Ranch experience.
• Ensure compliance with ATF and internal firearms handling policies.

Skills

Retail

Customer service

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

DescriptionAs the inventors of the 2011® platform—the World’s Best Shooting Pistols—Staccato manufactures its handguns and ammunition in America at their headquarters in Florence, TX. The Staccato 2011 has been approved for on- or off-duty carry by over 1,600 U.S. law enforcement agencies in just five years, including elite teams such as U.S. Marshals Special Operations Group, the Texas Rangers and Miami Dade Special Response Team. With a spirit of American ingenuity and commitment to its family of owners, Staccato guarantees its guns for life, and guarantees supply of its 9mm ammunition to subscribers of its ammo service. Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day. Staccato was ranked one of the Fastest Growing Private Companies in the Southwest by Inc. Over 25% of our team members are veterans and 100% are patriots. We strive relentlessly to achieve our best every day and are focused on continuous improvement and progress in everything we do.

DescriptionAs the inventors of the 2011® platform—the World’s Best Shooting Pistols—Staccato manufactures its handguns and ammunition in America at their headquarters in Florence, TX. The Staccato 2011 has been approved for on- or off-duty carry by over 1,600 U.S. law enforcement agencies in just five years, including elite teams such as U.S. Marshals Special Operations Group, the Texas Rangers and Miami Dade Special Response Team. With a spirit of American ingenuity and commitment to its family of owners, Staccato guarantees its guns for life, and guarantees supply of its 9mm ammunition to subscribers of its ammo service. Staccato Ranch serves as the place where Staccato unites its family of patriots to celebrate freedom and elevate heroes every day. Staccato was ranked one of the Fastest Growing Private Companies in the Southwest by Inc. Over 25% of our team members are veterans and 100% are patriots. We strive relentlessly to achieve our best every day and are focused on continuous improvement and progress in everything we do.
OUR MISSION
THE POSITION

• Support the day-to-day operations of the Staccato Ranch retail store, ensuring a clean, organized, and welcoming environment.
• Maintain accurate inventory records, assist with stock replenishment, and support inventory audits.
• Provide knowledgeable, professional, and enthusiastic service to customers, whether in-store or over the phone.
• Assist with merchandise displays and ensure product placement aligns with brand standards.
• Process sales transactions accurately and efficiently using the POS system.
• Help coordinate special events, product launches, and Ranch-hosted experiences as needed.
• Collaborate with the Retail Manager and cross-functional teams (e.g., Marketing, Training, Customer Service) to enhance the Ranch experience.
• Support compliance with ATF and internal policies for firearms handling and documentation.

Requirements

• 2+ years of experience in retail, hospitality, or customer service; experience in the firearms or outdoor industry is a plus.
• Strong attention to detail and excellent organizational skills.
• Ability to thrive in a fast-paced, high-performance environment.
• Friendly, team-oriented attitude with a passion for delivering best-in-class service.
• Comfortable handling firearms and/or willing to be trained in firearms safety protocols.
• Must be eligible to work in a firearms retail environment under applicable federal and state laws.