Fire/Water Tech

Limitless Decatur; Decatur (IL); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Limitless Decatur in Decatur, IL is seeking a Fire/Water Technician to support residential and commercial restoration and carpet cleaning. Typical duties include water extraction, fire restoration (including air ducts), on-site cleaning, and handling customer follow-ups.

The role requires leading jobs when needed and staying on-call for emergency service shifts. Applicants should be prepared to participate in a monthly on-call schedule and assist in training new technicians while ensuring

Qualifications

• Experience in fire restoration and water extraction preferred.
• Ability to lead on jobs and direct crews when needed.
• Willingness to participate in on-call rotation.

Responsibilities

• Service on-location cleaning appointments for residential and commercial customers.
• Perform water extraction and fire restoration tasks.
• Respond to customer concerns and follow up on status.
• Perform in-plant cleaning for rugs and upholstery when needed.
• Maintain and update equipment and materials, and manage inventories.
• Take daily and weekly inventories, replenish truck needs.
• Handle payments and complete daily paperwork.

Skills

Water extraction

Fire restoration

Customer follow-up

Equipment maintenance

On-call readiness

Team leadership

Job description

Fire/Water Technician

Department: Water/Fire Division

Reports To: Appropriate Division Manager

• Location 519 N Monroe, Decatur, IL, 62522, United States


• Job Category Corporate


• Employee Type Regular Full Time

Position Summary

The primary purpose of this position is to provide support to the restoration and carpet cleaning divisions for residential / commercial customers. Services would include but are not limited to, fire restoration (includes air ducts), water extraction (includes mold remediation.

Essential Functions

• Service on-location (both residential/commercial) cleaning appointments.


• Water Extraction


• Fire Restoration


• Respond to Customer Concerns (i.e. \"RE-DO's\")


• Perform In-Plant Cleaning when necessary (Rugs and Upholster).


• Master Purpose and Use of all equipment and materials.


• Maintain working condition of all equipment and materials.


• Take daily inventory on truck.


• Replenish truck needs from warehouse.


• Take weekly inventory at warehouse.


• Clean Interior and Exterior of vehicle on an as needed basis (maintain a clean vehicle as much as possible.


• Handle payment transactions when necessary.


• Perform emergency service work (Water Restoration Division) as needed. Required to be apart of the On-Call Schedule at least once a month and out of town rotation schedule.


• Assist in new technician training.


• Ability to take the lead on jobs including directing crews. Needs to update Supervisor of any problems or situations immediately.


• Customer follow up maintained on a daily basis such as updating customer and supervisor on progress and status.


• Job Hopper – Key enter progress notes into database on each customer daily.


• Complete all paperwork daily such as time and material sheets.


• Maintain and update VAULT board daily.


• Adhere to All State Wage & Hour Laws (i.e. Required 20 minute Lunch Break during 7.5 hr. Working Day)


• Perform miscellaneous duties assigned by Division Management.


• Available for On Call work one night each week and one weekend every 4 weeks.

The above job duties may be altered at any given time to react to changes in the business and/or adapt to an individual’s experience and skills.