WaterFire Damage Restoration Technician

ServiceMaster Restore 9610 - Hayward; Hayward (CA); Sur place; USD 42 000 - 58 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Company parties

Opportunity for advancement

Vision insurance

Parental leave

Résumé du poste

ServiceMaster Restore 9610 - Hayward seeks a dependable Water & Fire Damage Restoration Technician to support residential and commercial projects. You will perform restoration tasks, monitor progress, document activities for insurance, and communicate clearly with customers throughout the process.

Responsibilities include moisture readings, equipment management, quality and safety adherence, and assisting with payment collection as needed. CAD-appropriate PPE required.

Qualifications

• IICRC certification is a plus.
• Restoration or construction experience preferred, but not required.
• Valid driver’s license with a satisfactory driving record.
• Strong customer service and communication skills.
• Ability to prioritize tasks and meet deadlines.
• Comfortable using mobile devices for job documentation.

Responsabilités

• Perform water and fire restoration tasks including water extraction, drying, demolition, contents handling, and light construction.
• Monitor assigned jobs daily, take moisture readings, and adjust drying plans as needed.
• Load and maintain proper equipment and supplies for each job site.
• Follow company procedures to ensure quality, safety, and timely completion of work.
• Communicate job processes, timelines, and next steps to customers in a professional manner.
• Document job activities with notes and photos using mobile software for insurance reimbursement.
• Inspect completed work, obtain customer approvals, and assist with payment collection when required.
• Report equipment issues, job concerns, and customer feedback to supervisors.

Connaissances

Customer service

Communication

Driver's license

IICRC certification

Restoration certifications

Prioritization

Mobile devices

Description du poste

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Company parties
• Opportunity for advancement
• Vision insurance
• Parental leave

Position Overview

We are seeking a dependable Water & Fire Damage Restoration Technician to support residential and commercial restoration projects. This role involves performing hands‑on restoration work, monitoring job progress, documenting activities for insurance purposes, and communicating clearly with customers throughout the restoration process.

Key Responsibilities

• Perform water and fire restoration tasks including water extraction, drying, demolition, contents handling, and light construction
• Monitor assigned jobs daily, take moisture readings, and adjust drying plans as needed
• Load and maintain proper equipment and supplies for each job site
• Follow company procedures to ensure quality, safety, and timely completion of work
• Communicate job processes, timelines, and next steps to customers in a professional manner
• Document job activities with notes and photos using mobile software for insurance reimbursement
• Inspect completed work, obtain customer approvals, and assist with payment collection when required
• Report equipment issues, job concerns, and customer feedback to supervisors

Qualifications

• IICRC certification is a plus
• Restoration or construction experience preferred, but not required
• Valid driver’s license with a satisfactory driving record
• Strong customer service and communication skills
• Ability to prioritize tasks and meet deadlines
• Comfortable using mobile devices for job documentation
• Restoration certifications are a plus, but not required

Physical Requirements & Work Environment

• Ability to lift up to 50 pounds and perform physically demanding tasks
• Ability to stand, walk, crawl, squat, and work for extended periods
• Must be able to wear required personal protective equipment, including respirators
• Work in both indoor and outdoor environments with varying temperatures

Disclaimer

This job description outlines the general nature of the position and may change based on business needs. Employment is at‑will, and reasonable accommodations may be provided as required by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.