Fire Suppression Technician

Johnson Controls; Johnson City (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Johnson Controls is seeking a Field Service Technician to service portable fire extinguishers, kitchen hood systems, and suppression gas systems at customer sites. You will read blueprints, interpret specifications, and install various systems across different manufacturers, including Simplex and ANSUL.

Daily responsibilities include troubleshooting, coordinating service calls, and maintaining accurate records while providing excellent customer service and readiness for emergency on-call

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer-facing service and problem-solving abilities.
• Valid US driver’s license.
• Manufacturer certifications (e.g., ANSUL, Kiddie PyroChem) are a plus.

Responsibilities

• Assist customers with questions in a timely and professional manner.
• Participate in an on-call rotation for Emergency Service.
• Perform inspections of Suppression Gas Systems based on contract requirements.

Skills

Communication skills

Organizational skills

Customer service

Problem solving

Microsoft Windows

Excel

Word

Outlook

Tools

Microsoft Windows

Excel

Word

Outlook

Job description

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals. Manage daily service call, customer activity and program system products.

How You Will Do It

• Assist customers with all questions and concerns in a timely and professional manner.


• Participation in an on-call rotation for Emergency Service.


• Performs inspections of Suppression Gas Systems based on contract requirements.

Required

What we look for

• Excellent communication and organizational skills


• Outstanding Customer facing service and problem-solving skills


• PC Skills including Microsoft Windows, Excel, Word, and Outlook Preferred Qualifications


• Any Manufacturer certifications is a plus; ANSUL, Kiddie PyroChem


• Valid US drivers license

HIRING HOURLY RANGE: $20-$26 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.

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