Fire Suppression Tech - On-Call & Install Expert

Johnson Controls, Inc.; Burlingame (CA); On-site; USD 31,000 - 39,000; Full time

Job summary

Johnson Controls, Inc. is seeking a field service technician in Burlingame, CA to service and repair Kitchen Hood Systems and related building products at customer sites.

You will read blueprints, diagrams, submittals, and manuals to install and troubleshoot, while managing daily service calls and customer activity. The role requires strong communication, excellent customer service, and problem-solving skills, plus experience with ANSUL, PyroChem, and Piranha systems; a valid US driver’s license

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer-facing service and problem-solving skills.
• PC skills including Microsoft Windows, Excel, Word, and Outlook.
• Experience installing and servicing ANSUL, PyroChem and Piranha systems.
• Valid US driver's license and REAL ID.

Responsibilities

• Assist customers with all questions and concerns in a timely and professional manner.
• Participation in an on-call rotation for Emergency Service.
• Performs inspections of Suppression Gas Systems based on contract requirements.

Skills

Communication

Organizational skills

Customer service

Problem solving

Driver's license

Tools

ANSUL

PyroChem

Piranha systems

MS Windows

Excel

Word

Outlook

Job description

Johnson Controls, Inc. is seeking a field service technician in Burlingame, CA to service and repair Kitchen Hood Systems and related building products at customer sites.

You will read blueprints, diagrams, submittals, and manuals to install and troubleshoot, while managing daily service calls and customer activity. The role requires strong communication, excellent customer service, and problem-solving skills, plus experience with ANSUL, PyroChem, and Piranha systems; a valid US driver’s license