Fire Suppression Service Technician (union)

jci; Lenexa (KS); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls in Lenexa, KS is seeking a Service Technician to service and repair portable fire extinguisher, kitchen hood, and suppression gas systems at customer sites. You will read blueprints, install and troubleshoot with various manufacturers, and participate in an on-call rotation for emergency service.

Strong communication and customer-facing skills are essential. Day-to-day tasks include managing service calls, documenting activities, and using smartphones and field equipment.

Qualifications

• Excellent communication and organizational skills.
• Outstanding customer-facing service and problem-solving skills.
• PC Skills including Microsoft Windows, Excel, Word, and Outlook.

Responsibilities

• Service, troubleshoot and install various manufacturers (Simplex, ANSUL) at customer sites.
• Read/interpret blueprints, diagrams, specs, and manuals for systems.
• Manage daily service calls and customer activity for program systems.
• Participate in on-call rotation for Emergency Service.

Skills

Communication

Customer service

PC skills

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do:

• Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites.
• Service, troubleshoot and install many different manufacturers including Simplex and ANSUL.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs,schematics,and operational product manuals.
• Manage daily service call, customer activity and program system products.
• You will work with clean agent systems, dry chemical systems, and special hazards.

How you will do it:

• Assist customers with all questions and concerns in a timely and professional manner.
• Participation in an on-call rotation for Emergency Service.
• Performs inspections of Suppression Gas Systems based on contract requirements.
• Inspect customer systems
• Use of Smart Phone and Equipment

What we look for

Required:

• Excellent communication and organizational skills
• Outstanding Customer facing service and problem-solving skills
• PC Skills including Microsoft Windows, Excel, Word, and Outlook

PayRange: $25 - $27 hourly ratedeterminedby the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technologyassistedtools, including artificial intelligence (AI), to helpidentifyand evaluate candidates. All hiring decisions areultimately madeby human reviewers.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.