Fire Suppression Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; Aurora (CO); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and development

Career advancement within a global org

Company vehicle (as applicable)

Employee referral bonuses

Comprehensive benefits: Medical, Denta

Vision coverage

HSA

Job summary

Johnson Controls International plc is seeking a Service Technician to perform inspections, maintenance, repairs, and installations on fire protection equipment at customer sites. You will interpret technical documentation and manage daily service activities while maintaining strong customer relationships.

The role requires 5+ years in the industry, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Minimum 5 years of relevant industry experience.
• Strong communication and organizational skills.
• Excellent customer service and problem-solving abilities.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word) and Windows.
• Valid U.S. driver\'s license.
• Experience servicing clean agent, dry chemical, and special hazard systems.

Responsibilities

• Inspect, maintain, repair, and install on fire protection equipment at customer sites.
• Troubleshoot, diagnose, and resolve system issues efficiently.
• Read blueprints, schematics, specifications, and manuals.
• Manage daily service calls and documentation.
• Conduct inspections per contracts and applicable codes.
• Provide professional customer support and on-call rotation participation.
• Document service activities using smartphones.
• Complete work at commercial, industrial, and government facilities.
• Maintain compliance with safety standards and regulations.

Skills

Strong communication

Organizational skills

Customer service

Problem solving

5 years experience

Education

State and local licenses, where required

Manufacturer certifications: ANSUL, Kidde, Pyro-Chem

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

What We Offer

• Competitive compensation
• Paid training and development opportunities
• Career advancement within a global organization
• Company vehicle (as applicable)
• Employee referral bonuses
• Comprehensive benefits package, including: Medical, Dental, and Vision coverage Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program (EAP) Wellness programs And more!

What You Will Do As a Service Technician, you will perform inspections, maintenance, repairs, and installations on Portable Fire Extinguishers, Kitchen Hood Systems, Suppression Gas Systems, and other fire protection equipment at customer sites. You will service and troubleshoot products from various manufacturers, including Simplex and ANSUL, while ensuring high levels of customer satisfaction and technical excellence. This role requires the ability to interpret technical documentation, manage daily service activities, and maintain strong customer relationships.

How You Will Do It

• Perform inspections, testing, maintenance, and repairs on suppression systems and related fire protection equipment.
• Troubleshoot, diagnose, and resolve system issues efficiently.
• Read and interpret blueprints, schematics, specifications, operational manuals, and technical documentation.
• Manage daily service calls, customer interactions, and documentation requirements.
• Conduct required inspections in accordance with customer contracts and applicable codes.
• Provide professional and timely customer support, addressing questions and concerns.
• Participate in an on‑call rotation to support emergency service needs.
• Utilize smartphones and other technology tools to document and manage service activities.
• Complete work at commercial, industrial, and government facilities as required.
• Maintain compliance with company safety standards, industry regulations, and customer requirements.

What We Look For

• Required Minimum of 5 years of relevant industry experience.
• Strong communication and organizational skills.
• Excellent customer service and problem‑solving abilities.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Windows-based systems.
• Preferred Manufacturer certifications such as ANSUL, Kidde, Pyro-Chem, or other fire suppression certifications.
• State and local licenses, where required.
• Valid U.S. driver's license with an acceptable driving record.
• Experience servicing clean agent systems, dry chemical systems, and special hazard fire protection systems.

HIRING HOURLY RANGE: $26.90-$40.38 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #TechHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.