Fire & Smoke Restoration Specialist

Phoenixrestorationsdmv; Washington (District of Columbia); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Benefits package

Company vehicle

Dev reimbursement

Leadership training

Profit sharing

Flexible scheduling

Job summary

Phoenixrestorationsdmv is seeking a Fire & Smoke Restoration Specialist to lead complex restoration projects for property owners affected by fire and smoke damage. You will use advanced cleaning techniques, odor removal, and structural restoration methods while delivering compassionate customer service.

The ideal candidate has 3+ years in restoration or construction, an IICRC Fire & Smoke Restoration certification, and a valid driver’s license.

Qualifications

• 3+ years experience in restoration, construction, or related field.
• IICRC Fire & Smoke Restoration certification required.
• Valid driver's license with clean driving record.
• Strong leadership and communication skills.
• Ability to manage multiple projects simultaneously.
• Physical ability to work in damaged structures.
• Knowledge of cleaning chemicals and safety procedures.
• Customer service oriented mindset.

Responsibilities

• Lead fire and smoke damage restoration projects from start to finish.
• Conduct thorough damage assessments and create restoration plans.
• Manage on-site teams and coordinate with subcontractors.
• Communicate with insurance adjusters and property owners.
• Implement advanced cleaning and deodorization techniques.
• Ensure all work meets industry standards and company quality requirements.
• Train and mentor junior technicians; maintain detailed project documentation and photos.
• Provide excellent customer service throughout the restoration process.

Skills

Leadership

Communication

Project management

Customer service

Physical stamina

Safety procedures

Education

IICRC Fire & Smoke Restoration certification

Job description

As a Fire & Smoke Restoration Specialist, you'll lead complex restoration projects helping property owners recover from fire and smoke damage. This role combines technical expertise with compassionate customer service as you guide clients through one of the most challenging experiences they may face. You'll work with advanced cleaning techniques, odor removal systems, and structural restoration methods. The ideal candidate has experience in restoration or construction and is ready to take on leadership responsibilities within our growing team.

Key Responsibilities

• Lead fire and smoke damage restoration projects from start to finish
• Conduct thorough damage assessments and create restoration plans
• Manage on-site teams and coordinate with subcontractors
• Communicate with insurance adjusters and property owners
• Implement advanced cleaning and deodorization techniques
• Ensure all work meets industry standards and company quality requirements
• Train and mentor junior techniciansMaintain detailed project documentation and photos
• Provide excellent customer service throughout the restoration process

Requirements

• 3+ years experience in restoration, construction, or related field
• IICRC Fire & Smoke Restoration certification required
• Valid driver's license with clean driving record
• Strong leadership and communication skills
• Ability to manage multiple projects simultaneously
• Physical ability to work in damaged structures
• Knowledge of cleaning chemicals and safety procedures
• Customer service oriented mindset

Benefits

• Competitive salary commensurate with experience
• Performance-based bonuses and project incentives
• Comprehensive benefits package
• Company vehicle and advanced equipment
• Professional development and certification reimbursement
• Leadership training opportunities
• Profit sharing program
• Flexible scheduling options