Fire Service Technician

Sciens Building Solutions; Allentown (Lehigh County); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Fire Service Technician, where your expertise in troubleshooting and repairing fire and life safety systems will be invaluable. This role is essential for maintaining critical life safety systems, ensuring their performance, and providing exceptional service to clients. You will work closely with a dedicated team, utilizing your technical skills to analyze and resolve system issues efficiently. With opportunities for professional development and a supportive work environment, this position offers the chance to make a real impact in the safety industry. If you are customer-focused and enjoy hands-on work, this is the perfect opportunity for you.

Benefits

Competitive Salary

Paid Time Off

401(k) Matching

Medical, Dental, and Vision Plans

Life Insurance

Company Cell Phone

Company Laptop

Company Vehicle

Professional Career Development

Tuition Reimbursement

Qualifications

• 2-5 years of experience in Fire Life and Safety industry.
• Knowledge of fire alarm systems and NFPA code requirements.

Responsibilities

• Troubleshoot and repair Fire and Life Safety systems.
• Produce repair reports in accordance with NFPA standards.

Skills

Troubleshooting

Programming

Customer Service

Communication Skills

Project Management

Issue Resolution

Physical Fitness

Education

NICET I Certification

OSHA 10 Certification

Tools

Laptop Computers

Standard Trade Tools

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team and clients to ensure our critical life safety systems are repaired efficiently to maintain their overall performance. This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU’LL BE DOING (and doing well!)

• Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Use a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage when effecting repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensure Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstrable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any system signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• NICET I Certification.
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday.
• Able to pass background check and pre-employment drug screening.
• Valid driver’s license & reliable transportation.

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement.