Fire Service Manager

Jobtailor; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a Fire Service Manager to lead the Service/Inspection Department, overseeing operations, sales, and administration.

This role carries full P&L accountability, requires a Class B extinguisher license and professional fire protection certification, and emphasizes market growth through strategic partnerships and strong team leadership.

Qualifications

• Bachelor's degree in business administration or related field preferred.
• Active Class B Portable Fire Extinguisher License.
• Professional certification in Fire Protection (e.g., State License, NICET, CSA, NAFED, ICC).
• 3+ years of experience in the B2B Services industry.
• 1+ years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.

Responsibilities

• Manage and develop operations, sales, and administration within the Service/Inspection Department.
• Assume full Profit and Loss accountability for the Service/Inspection department.
• Ensure effective planning and achievement of long- and short-term goals.
• Ensure maximum engagement and performance of service personnel.
• Ensure adherence to budgets, financial reports, and regulatory requirements.
• Develop strong working relationships with Management, Customers, and service/sales personnel.
• Build strategic partnerships to grow the business within the industry marketplace.
• Oversee branch KPI results with coaching and leadership of staff.
• Perform other related duties as assigned.

Skills

B2B Services Experience

Profit and Loss Accountability

Team Leadership

Sales Strategy Development

Relationship Building

Coaching

Performance Management

Strategic Planning

Education

Bachelor's degree in Business Administration or related field

Tools

Project Management

Financial Reporting

KPI Management

Regulatory Compliance

Strategic Planning

Job description

• The Fire Service Manager is responsible for the management and development of operations, sales, and administration within a company’s Service/Inspection Department.
• Assume full Profit and Loss accountability for the Service/Inspection department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel.
• Ensure that adherence to established service departments, budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Requirements

• Bachelor's degree in business administration or related field, preferred.
• Active Class B Portable Fire Extinguisher License.
• Professional certification in Fire Protection is required. (E.G. State License, NICET, CSA, NAFED, ICC)
• 3 or more years of experience in the B2B Services industry.
• 1 or more years of supervisory or management experience.
• Strong marketing and sales strategy development experience.
• Working knowledge of the fire protection industry.
• Ability to set and meet aggressive commitments to achieve business objectives.
• Ability to focus and prioritize in a fast-paced business environment.
• Ability to manage and lead staff to excellent performance.
• Ability to build strategic partnerships and possess a strong and positive history of growth within a market.
• Maintain a valid driver's license, auto insurance, and ability to pass a drug and background check.

Core Competencies

Demonstrates expertise in Fire Protection Management, including Profit and Loss accountability, strategic partnership development, and effective team leadership. Proven ability to achieve business objectives through strong marketing and sales strategies within the B2B Services industry.

Highest-signal resume keywords

• Fire Protection Certification
• B2B Services Experience
• Profit and Loss Accountability
• Sales Strategy Development
• Team Leadership

ATS Optimization Keywords

Hard Skills

• Project Management
• Financial Reporting
• KPI Management
• Regulatory Compliance
• Strategic Planning

Soft Skills

• Relationship Building
• Coaching
• Performance Management
• Prioritization
• Collaboration

Certifications & Qualifications

• Class B Portable Fire Extinguisher License
• Professional Certification in Fire Protection

Industry Keywords

• Fire Protection Industry
• Service/Inspection Department
• B2B Services
• Market Growth
• Customer Engagement