Fire & Security Technician – Installation & Troubleshooting

Loyal Source; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Job summary

Loyal Source Government Services is seeking two Fire Service Technicians in the Austin, TX area to install, service, maintain, and troubleshoot fire alarm, security, and low-voltage systems. The role requires strong technical background and customer-focused service in a fast-paced environment.

Responsibilities include diagnosing issues, servicing 4-5 tickets daily, performing preventive maintenance, and ensuring compliance with codes and standards.

Qualifications

• Minimum of 5 years of experience in fire alarm, security, or low-voltage systems.
• Valid Texas Alarm License (required to perform low-voltage work in Texas).
• Strong service, installation, and troubleshooting experience.
• Experience working on security-related projects.
• Ability to work independently and manage multiple service calls daily.
• Excellent customer service and communication skills.

Responsibilities

• Install, service, maintain, and troubleshoot fire alarm and security systems.
• Diagnose and repair system issues efficiently and accurately.
• Respond to approximately 4-5 service tickets per day.
• Perform preventative maintenance and system inspections.
• Ensure all work complies with applicable codes, regulations, and company standards.
• Communicate effectively with customers regarding system status, repairs, and recommendations.
• Participate in an on‑call rotation approximately once per month.

Skills

Customer service

Troubleshooting

Independent work

Communication

Education

Texas Alarm License

Fire Alarm License (FAL)

Tools

Brivo

Avigilon

Bosch

Eagle Eye

Honeywell

Watchdog

Job description

Loyal Source Government Services is seeking two Fire Service Technicians in the Austin, TX area to install, service, maintain, and troubleshoot fire alarm, security, and low-voltage systems. The role requires strong technical background and customer-focused service in a fast-paced environment.

Responsibilities include diagnosing issues, servicing 4-5 tickets daily, performing preventive maintenance, and ensuring compliance with codes and standards.