Fire Safety Engineer — Field & Partner Impact (Equity)

Socket.dev; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary + equity

Freedom to make, own, and carry outDec

Health, dental, and vision insurance

Job summary

Ting Labs is seeking a Fire Safety Engineer to join a small, experienced team focused on electrical fire prevention and safe home technology. The role encompasses operations, data analysis, and collaboration with customers and partners.

The engineer will report to the Fire Safety Operations Manager and help drive Ting Fire Safety Operations duties while contributing to a safer, more efficient home environment. Come join us!

Qualifications

• Bachelor’s degree in engineering, science, or related discipline.
• Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background.
• A skilled trades background with certifications/licenses and additional education and/or military service.
• Willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays.
• Travel as needed.

Responsibilities

• Manage Ting customer cases focusing on electrical fire hazard operations, mitigation, and sensor-related support activities, including after regular business hours as needed.
• Plan and coordinate support efforts related to mitigation activities with customers and contractor partners relating to Ting operations.
• Work with partners and customers to isolate and troubleshoot issues in the field.
• Data review and analysis.
• Technical project management.
• Assist with producing documentation related to processes used for training and support.
• Perform other duties as required.

Skills

Customer management

Electrical systems

Education

Bachelor’s degree in engineering, science, or related discipline

Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background

Skilled trades background with certifications/licenses and additional education and/or military service

Job description

Ting Labs is seeking a Fire Safety Engineer to join a small, experienced team focused on electrical fire prevention and safe home technology. The role encompasses operations, data analysis, and collaboration with customers and partners.

The engineer will report to the Fire Safety Operations Manager and help drive Ting Fire Safety Operations duties while contributing to a safer, more efficient home environment. Come join us!