Fire Safety Engineer — Impact with Smart Home Tech (Equity)

Whisker Labs, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Health, dental, and vision insurance

Autonomy in decision making

Job summary

Ting Labs is hiring a Fire Safety Engineer in the United States to join a small, experienced team of leaders, engineers, and data scientists focused on making homes safer. You will report to a Fire Safety Operations Manager and engage in diverse duties spanning data analysis, customer engagement, and cross-functional collaboration.

The role emphasizes flexible problem solving, cross-team coordination, and hands-on field work, including occasional after-hours support and travel as needed.

Qualifications

• Bachelor’s degree in engineering, science, or related discipline.
• Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background.
• Skilled trades background with certifications/licenses and additional education and/or military service.

Responsibilities

• Manage Ting customer cases focusing on electrical fire hazard operations, mitigation, and sensor-related support activities.
• Plan and coordinate support efforts related to mitigation activities with customers and contractor partners relating to Ting operations.
• Work with partners and customers to isolate and troubleshoot issues in the field.
• Data review and analysis.
• Technical project management.
• Assist with producing documentation related to processes used for training and support.
• Perform other duties as required.

Skills

Electrical systems

Customer management

Data analysis

Communication

Project coordination

Education

Bachelor’s degree in engineering/science

Associate degree in engineering/science with skilled trades experience

Certifications/licenses in skilled trades

Job description

Ting Labs is hiring a Fire Safety Engineer in the United States to join a small, experienced team of leaders, engineers, and data scientists focused on making homes safer. You will report to a Fire Safety Operations Manager and engage in diverse duties spanning data analysis, customer engagement, and cross-functional collaboration.

The role emphasizes flexible problem solving, cross-team coordination, and hands-on field work, including occasional after-hours support and travel as needed.