Fire & Life Safety Operations Coordinator

Relay Fire and Safety; Massapequa (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical plan options

Dental and vision coverage

401(k) with company match

Generous paid time off

Paid holidays

Career growth opportunities

Job summary

Relay Fire & Safety in Massapequa, NY seeks an organized Operations & Compliance Coordinator to keep FDNY inspections, testing, and daily workflows moving smoothly.

You’ll coordinate compliance activities, review field work for quality, and support office operations while collaborating with technicians and leadership. Fire protection experience is a plus but not required; construction, facilities, or service backgrounds are welcome.

Qualifications

• 2+ years of experience in operations, administrative, compliance, scheduling, service coordination, or office support role.
• Strong organizational and time-management skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to manage multiple deadlines and changing priorities.
• Strong written and verbal communication skills.
• Confidence communicating with customers, technicians, leadership, and outside agencies.
• Strong Microsoft Office skills.
• Comfortable learning new software and technology.
• Ability to work effectively in a high-pressure, deadline-driven environment.
• Valid driver's license.

Responsibilities

• Schedule and coordinate FDNY inspections, testing, and related appointments
• Confirm, track, and document scheduled inspections and compliance activities
• Help manage and resolve violations and summonses
• Maintain accurate compliance records and follow up on outstanding items
• Help ensure customer accounts and projects remain in good standing
• Perform daily quality checks on completed technician work
• Review documentation for accuracy, completeness, and compliance
• Help ensure completed jobs meet company and regulatory requirements
• Communicate with technicians and operations team members to resolve missing or incomplete information
• Support efficient day-to-day field operations
• Coordinate daily office and operational activities
• Track multiple priorities, deadlines, appointments, and outstanding action items
• Identify potential bottlenecks and proactively follow up to keep work moving
• Support leadership and other departments with operational needs and special projects
• Prepare reports and maintain accurate digital and physical records
• Manage email, phone, mail, and other business communications
• Maintain organized documentation and files
• Help maintain an efficient and professional office environment
• Track and replenish office supplies as needed

Skills

Organizational skills

Time management

Attention to detail

Communication skills

MS Office

Driver's license

Job description

Relay Fire & Safety in Massapequa, NY seeks an organized Operations & Compliance Coordinator to keep FDNY inspections, testing, and daily workflows moving smoothly.

You’ll coordinate compliance activities, review field work for quality, and support office operations while collaborating with technicians and leadership. Fire protection experience is a plus but not required; construction, facilities, or service backgrounds are welcome.